Department Overview
We are the Cardiovascular Intermediate Care Unit for OHSU. Our primary patient populations include post-open heart surgery (CABG, heart transplants, VAD, valve replacement, etc.), medical cardiology (ACS, NSTEMI / STEMI, heart failure, etc.) and pre- and post-op vascular surgery (PAD / PVD, vascular bypass, etc.). Our primary teams are Cardiothoracic Surgery, Vascular Surgery, and Cardiology, and we collaborate with PT / OT, Dietitians, Social Work, Case Management, Speech Therapists and other members of the multidisciplinary health care team to provide exceptional care for our patients. Our unit is a conceptually contiguous Cardiovascular Intermediate Care unit with 30 beds on 11KPV and 12 beds on OHS 7C. In addition, we maintain the organization's centralized telemetry monitoring program on 11K (providing remote telemetry monitoring for adult and pediatric acute care units at KPV, South Hospital, Center for Health and Healing (CHH) and Doernbecher Hospitals).
The 11K Monitor Technician (MT)-HUC is part of the health care team, providing support as the telemetry technician and Health Unit Coordinator. The MT assists nursing staff through constant observation of the telemetry monitoring system. The MT constantly observes hospital-wide telemetry, including rhythm and rate identification, documentation and immediate notification to nursing staff of any changes in the patient's telemetry pattern. On 11K, the MTs are cross-trained and serve as HUCs.
Function / Duties of Position
Telemetry Monitoring :
- Constantly observes rhythms in the central telemetry monitoring system
- Documents rhythm strips at start of every shift & PRN changes in rhythms
- Directly communicates any rhythm changes to assigned RN or unit charge nurse
- Cleans and stores telemetry monitoring equipment in accordance with OHSU policies
- Accurately maintains patient information in Philips system
- Notifies appropriate personnel of any telemetry equipment needs or maintenance issues
- Completes required annual telemetry competency
- Fulfills responsibility to the organization through performance that promotes Service Excellence
- Performs within current applicable policies including standards of the Patient Care Services Division
- Adheres to all aspects of the OHSU Code of Conduct
Reception Responsibilities :
Promotes and portrays a professional image and maintains positive guest relations when interacting, greeting, and providing information to staff, patients, family members, visitors, physicians and the general publicPromotes the OHSU service excellence modelReports customer service concerns to the nurse manager, charge nurse, or NPECInitiates and processes phone calls, fax's, pages and take messages as requestedParticipates in documentation, collection, and collating of data for quality improvementIdentify and facilitate ideas for improving efficiency of unit operationsMaintains the telemetry monitoring area in a clean and orderly fashion, assuring appropriate supplies are readily availableSupport for Unit Operations :
Acts in a supportive capacity for declared emergency proceduresDirectly communicates with charge or assigned nurse of new orders, stat ordersActs as adjunct support hospital unit coordinator (HUC)Performs other duties as assignedRequired Qualifications
High school diploma or equivalent.ECG monitoring experience and / or previous ECG interpretation course.Completion of the OHSU rhythm interpretation examAND (if hired) completion of OHSU rhythm interpretation trainings by end of orientation.
Demonstrated proficiency in computer skills and knowledge of medical terminology.Demonstrated effective communication skills.Demonstrated collaboration & team work skills.Demonstrated proficiency in computer skills.Knowledge of medical terminology.Demonstrated effective communication skills.Demonstrated collaboration & team work skills.Ability to perform the job duties with or without accommodation.Preferred Qualifications
Current allied health science student with completion of a medical-surgical clinical rotation. Paramedic, EMT, or military medic experience.One (1) year experience as Telemetry Tech in an acute care facility.Telemetry certificationEMT certification CCurrent unencumbered Certified Nursing Assistant (CNA) certification.