Sales Engineer

Sales Engineer

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum's technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client's business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications

Minimum Qualifications

Preferred Qualifications

Travel Required Up to 10%

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it's like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will :

Benefits

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.