Case Management Resource Specialist

Case Management Resource Specialist-(3291003)

Description

Reporting to the CMRS Manager, the Case Management Resource Specialist (CMRS) works collaboratively with the Discharge Planning RN Case Managers; providing direct administrative support to the discharge planning processes and to the department. The person in this position will spend time on the clinical units and have direct interaction with patients and their families, clinical and ancillary hospital staff, and other internal and external customers. The CMRS must have strong communication skills and the ability to converse comfortably with patients and their caregivers, department staff, and unit-based staff.The position requires a high degree of flexibility, independence and willingness to participate in multiple activities and provide support to all members of the Case Management Department.

Work collaboratively with Case Managers to support patients discharge plan and care needs along the continuum. This may include, but is not limited to :

• Support and coordination of referrals to internal and external resources, such as

rehabilitation facilities, VNAs, hospice, DME providers, high tech vendors

appropriate vendors : assesses insurance benefits and coordinates the necessary paperwork with

the external vendors and medical team for approval for equipment, such as letters of medical

necessity, medical record documentation, and prescriptions. Arranges for and tracks delivery of

equipment prior to or post-discharge.

Research community resources and programs available for patients and their caregivers including,

but not limited to :

Qualifications

EEO StatementMassachusetts General Hospital is an Equal Opportunity Employer.By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Primary Location

: MA-Boston-MGH Main Campus

Work Locations

: MGH Main Campus55 Fruit StreetBoston02114

Job

: Social Services / Mental Health - Other

Organization

: Massachusetts General Hospital(MGH)

Schedule

: Full-timeStandard Hours : 40

Shift

: Day Job

Employee Status

: RegularRecruiting Department : MGH Case Management

Job Posting

: May 20, 2024