Policy and Procedures Specialist, Food and Beverage

Policy & Procedures Specialist

Under the direction of the Manager, Compliance & Training, the Policy & Procedures Specialist is responsible for coordinating the development, preparation, maintenance, and archiving of written departmental policies and procedures. These documents encompass all major functions within the Food & Beverage department and ensure compliance with relevant requirements, while also considering the experiences of both internal and external guests.

Essential Duties And Responsibilities :

1. Develops, reviews, and revises policies, procedures, internal controls, job aids, manuals, memoranda, and other written materials related to the department operations. Develops new internal controls in conjunction with the Food & Beverage leadership team. Maintains detailed knowledge of Yaamava' Resort & Casino (YRC) policies, principles, strategies, and remains up to date with new developments.

2. Collaborates with the Food & Beverage department to ensure procedural accuracy and completeness. Engages with the department to gain insights into departmental operations and emerging needs, ensuring documentation aligns with current standards while proactively identifying and forecasting future policy requirements.

3. Develops and maintains departmental job descriptions, forms, handbooks, and standard operating procedures in collaboration with the Food & Beverage Support and Compliance Team.

4. Ensures the writing style of documentation is simple, clear, concise, grammatically correct, and achieves compliance with YRC requirements, regulations and performance standards across various departments. Reviews all drafts for accuracy and conciseness prior to submitting for review.

5. Maintains an up-to-date database of departmental procedures, including both approved and in-progress documents. Ensures accurate tracking, version control, and accessibility of all procedural materials. Collaborate with relevant team members to update entries as needed, supporting transparency and alignment across the Food & Beverage department.

6. Revises and updates existing procedures regularly to ensure that the department is in compliance with YRC regulations and the most up to date procedures are readily available and accurate.

7. Ensure that the policies and procedures are not contradictory to any departmental guidelines or objectives.

8. Performs other duties as assigned to support the efficient operation of the department.

Education, Experience And Qualifications :

• Bachelor's degree required.
• Minimum three (3) years' experience in the food service industry is required.
• Minimum three (3) years' experience within casino operations or the hospitality industry preferred.
• Minimum three (3) years of experience in writing documents, procedures and guidelines is preferred.
• Minimum three (3) years' supervisory experience is required.
• Related, relevant, and / or direct experience may be considered in lieu of minimum educational requirements indicated above.

Knowledge, Skills And Abilities (KSA) :

Licenses, Certifications And Registrations :

Physical Requirements / Working Conditions Environment :

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!