Job Description
Job Description
Job Title : Case Worker
Program : Safe Homes Project, Good Shepherd Services)
Reports to : Site Director, Poetry House
Location : 503 5th Avenue, Brooklyn, NY (Position requires staff to be onsite. Hybrid is at program leadership discretion)
Hours : 35 hours / week; Non-exempt
Job Summary
The Case Worker provides comprehensive case management, counseling, advocacy, and self-sufficiency services to intimate partner domestic violence (IPDV) survivors and their children. This role also involves the implementation of a trauma-focused approach.
Major Duties and Responsibilities
- Provide in-person crisis intervention, case management, counseling, housing advocacy, and self-sufficiency support.
- Develop and implement trainings and workshops.
- Facilitate group.
- Participate in staff meetings.
- Manage the program hotline when assigned, providing information and referrals to survivors and service providers.
- Maintain accurate statistical and narrative documentation using agency databases.
- Perform other duties as assigned.
Qualifications
Bachelor’s degree in Social Work or a related field required.Bilingual (English / Spanish) preferred.Experience in counseling and case management required.Knowledge of domestic violence, NYC housing issues, and self-sufficiency services is a plus.Strong organizational, verbal, and written communication skills.Ability to take initiative, work independently and collaboratively, and manage pressure effectively.Availability to work at least one evening per week (until 8 PM or as needed).Commitment to a strength-based approach.Available to work with Partner Agency, Family Justice Center (FJC) once a week at the Downtown location.