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Case Worker

Case Worker

Good Shepherd ServicesNew York, NY, US
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Job Description

Job Description

Job Title : Case Worker

Program : Safe Homes Project, Good Shepherd Services)

Reports to : Site Director, Poetry House

Location : 503 5th Avenue, Brooklyn, NY (Position requires staff to be onsite. Hybrid is at program leadership discretion)

Hours : 35 hours / week; Non-exempt

Job Summary

The Case Worker provides comprehensive case management, counseling, advocacy, and self-sufficiency services to intimate partner domestic violence (IPDV) survivors and their children. This role also involves the implementation of a trauma-focused approach.

Major Duties and Responsibilities

  • Provide in-person crisis intervention, case management, counseling, housing advocacy, and self-sufficiency support.
  • Develop and implement trainings and workshops.
  • Facilitate group.
  • Participate in staff meetings.
  • Manage the program hotline when assigned, providing information and referrals to survivors and service providers.
  • Maintain accurate statistical and narrative documentation using agency databases.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s degree in Social Work or a related field required.
  • Bilingual (English / Spanish) preferred.
  • Experience in counseling and case management required.
  • Knowledge of domestic violence, NYC housing issues, and self-sufficiency services is a plus.
  • Strong organizational, verbal, and written communication skills.
  • Ability to take initiative, work independently and collaboratively, and manage pressure effectively.
  • Availability to work at least one evening per week (until 8 PM or as needed).
  • Commitment to a strength-based approach.
  • Available to work with Partner Agency, Family Justice Center (FJC) once a week at the Downtown location.
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    Case Worker • New York, NY, US