Project Manager

Mass General Brigham Digital Project Manager

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Reporting to the Manager, Digital Solutions Delivery, this position will manage a variety of projects aligned with MGBs broader service delivery transformation initiatives. This position requires a highly motivated individual who is comfortable managing multiple priorities and contributing across a dynamic and evolving digital environment. In addition to managing projects, a key focus of this role will be leading the development, implementation, and ongoing management of a knowledge management governance structure to support our evolving Service Delivery goals. The Project Manager will collaborate with stakeholders across the digital organization to assess the current knowledge management landscape, define a strategic framework, and implement industry best practices (E.g. KCS, ITIL, ISO 30401) that support the full knowledge lifecycle. This includes serving as a subject matter expert in knowledge management processes and toolsets, driving daily operations and continuous improvement efforts, and ensuring our knowledge foundation effectively supports AI-driven solutions. Experience with platforms such as ServiceNow and Moveworks is highly beneficial, as these tools are central to enhancing knowledge accessibility and empowering employees through self-service solutions.

Essential Functions

• Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project.
• Develop work plans and timelines to meet project goals.
• Contribute to the development of capital and operating funding requirements associated with a project.
• Manage a project within its budget.
• Plan, manage, and oversee projects, using recognized project management methods.
• Provide ongoing project status reports to leadership, user groups, the project steering committee, and executive hospital management.
• Effectively seek opportunities to develop the business, refine our products, advocate for new offerings, and continuously improve our processes.

Qualifications

Education Bachelors Degree Information Technology required or Bachelors Degree Related Field of Study required. Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials Experience Experience in information technology positions 3-5 years required.

Knowledge, Skills and Abilities - Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications. - Understanding of principles and practices of data architecture and data management. - Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise. - Skilled in managing enterprise information management functions. - Proficient Analytical Skills.

Additional Job Details (if applicable)

Onsite Flexible Working Model Required

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

73,798.40 - $107,400.80 / Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.