Guest Service Agent

Part-Time Guest Service Agent

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. A leading global real estate and facilities management firm is seeking a Part-Time Guest Service Agent to support a high-profile client at their Cambridge, MA location. This onsite role runs Monday through Friday, 8 : 00 AM-1 : 30 PM (30-minute lunch) and pays $21.50 / hour. The position offers the potential for temp-to-perm hire and is ideal for candidates with strong customer service and hospitality backgrounds. Key responsibilities include greeting and engaging employees and visitors, providing an exceptional front-of-house experience. Manage visitor check-ins, wayfinding, and general inquiries. Support small events including room setup, catering coordination, and basic AV / IT assistance. Conduct building walk-throughs, open and escalate work orders, and report safety or security issues. Assist with administrative and workplace operations tasks as needed.

Candidate qualifications include minimum 2 years of customer service experience, ideally in hospitality, reception, or concierge roles. Strong interpersonal and communication skills with a polished, professional demeanor. Proficiency in Google Workspace and ability to learn building and visitor management systems. Comfortable standing for extended periods and assisting in high-traffic areas. Warm, proactive, and solutions-oriented attitude with a focus on creating positive experiences.

Qualified and interested candidates are encouraged to apply today for immediate consideration. Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply. California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company profile : Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies.