Program AssistantBuzzClan • Orange, CA, US
Program Assistant
BuzzClan • Orange, CA, US
job_description.job_card.1_day_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh School Diploma or equivalent. 1+ year of experience in grievances / appeals or Medi-Cal, Medicaid, or Medicare programs. Strong communication, organizational, and analytical skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Job Description
Please find below the details :
Position : Program Assistant (GARS)
Location : Onsite – Orange, CA 92868
Duration : 6 months (Possibilities of extensions / conversion)
Shift : Day 5x8-Hour
Schedule : Monday to Friday, 8 : 00 a.m. – 5 : 00 p.m.
Key Responsibilities :
- Provide program support for grievances, appeals, and provider dispute activities.
- Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems.
- Create and maintain complaint case files with accurate classification and documentation.
- Respond to information requests from regulatory agencies in a timely manner.
- Generate acknowledgment letters and assist with documentation for state hearing processes.
- Support administrative functions including file creation, scanning, routing, and forms development.
Minimum Requirements :
Preferred : Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.
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