Small Business Development Center Program Coordinator Office and Administrative Specialist, Intermediate

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Working Title :

Small Business Development Center Program Coordinator - Office and Administrative Specialist Intermediate

Institution :

St. Cloud State University

Classification Title :

Office & Admin Specialist Int

Bargaining Unit / Union :

206 : AFSCME - Clerical and Office

City : St. Cloud

FLSA : Non Job Exempt

Full Time / Part Time :

Part time

Employment Condition :

Classified - Unlimited

Salary Range : $20.76 - $29.22

Job Description

The starting salary range for this position is $20.76-$27.53 / hour

The part-time SBDC Program Coordinator supports the daily operations outreach efforts and administrative functions of a regional Small Business Development Center. This position plays a vital role in ensuring efficient service delivery to small businesses and entrepreneurs coordinating client services managing grant and program compliance and maintaining strong relationships with stakeholders. The Program Coordinator works closely with business advisors partner organizations and institutional staff to advance the SBDCs mission of fostering small business growth and economic development.

In this role the Program Coordinator :

Serve as a primary point of contact for client intake appointment scheduling and recommend next steps.

Maintain and update client records and activity logs in CRM and reporting databases (e.g. Neoserra).

Assigns clients to appropriate addition provides explanations for procedures processes and programs to clients and external partners as necessary.

Assist in the preparation verification and provide a rationale for submission of programmatic and financial reports in compliance with SBA and host institution guidelines.

Coordinate the logistics for workshops trainings and outreach events by handling tasks such as reserving venues managing participant registrations preparing materials and sending out communications.

Prepare contracts at the direction of the Director.

Provide clerical and logistical support to the Regional Director and consulting team.

Support marketing and communications initiatives.

Attend outreach events on behalf of the SBDC as needed.

Monitor program deliverables to ensure grant objectives are met.

Assist with documentation data collection and provide the rationale required for audits or federal reviews.

Provide explanations for procedures processes and programs to clients and external partners.

Maintain records in accordance with SBA grantor and institutional standards.

Perform other duties as assigned to ensure the smooth functioning of the SBDC and maintain the reputation of the SBDC as a viable business partner.

Minimum Qualifications

Skill in setting work priorities arranging staff coverage to meet workload needs and initiating new work assignments

Skill in communicating effectively with internal and external customers

Knowledge of data entry procedures and systems such as Microsoft Office or similar data entry systems

Knowledge of standard computer software programs for word processing spreadsheets and databases sufficient to create modify and protect files

Skill in customer service sufficient to respond effectively to clients coworkers and customers who have questions about agency operations and procedures (in person in writing on the phone and through presentations and other electronic correspondence)

Preferred Qualification

Bachelors degree in Business Administration Public Administration Communications or related field.

2 years of experience in program coordination customer service or administrative support.

Experience with small business programs economic development initiatives or nonprofit operations.

Familiarity with SBA or SBDC programs and services.

Strong organizational and time management skills with the ability to handle multiple priorities.

Proficiency in Microsoft Office Suite.

Other Requirements

Please note that successful applicants must be eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national a lawful permanent resident or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Work Shift (Hours / Days of work)

8 : 00 AM 4 : 30 PM Monday and Wednesday. 8 AM- 12 PM on Friday. Some evenings and weekends / overnight travel may be required. This will be a 20-hour-a-week position.

About

The successful candidate will share St. Cloud States commitment to our mission and in particular the value we place in diversity equity and inclusion (DEI) as outlined in SCSUs Its Time strategic framework. Notably we uphold the advancement of diversity equity and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values practices and strategies are embedded into the fabric of our institution and campus community and they align with the priorities expressed in the Minnesota State systems Equity 2030 initiative . SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist inclusive community.

Employment for this position is covered by the collective bargaining agreement for the American Federation of State County and Municipal Employees (AFSCME) which can be found at : Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor we invite individuals who contribute to such diversity to apply including minorities women LGBTQIA persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race sex color creed religion age national origin disability marital status status with regards to public assistance sexual orientation gender identity gender expression or status as a U.S. veteran. The Interim Title IX coordinator at St. Cloud State University is Judith Siminoe. For additional information contact the Office of Institutional Equity & Access Admin. Services Bldg. Rm 121

Benefits Information :

At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work / life balance seriously.

Desired Start Date : Position End Date :

Open Date :

Close Date :

Posting Contact Name :

Courtney Marie Graber

Posting Contact Email :

Required Experience :

IC

Key Skills

Fashion Retail,Advisory,DCS,Activex,Jboss,Architecture

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 20 - 27