Visitor Experience Associate, Temporary

Job Description

Job Description

Description :

The Worcester Art Museum is looking for qualified individuals interested in a temporary part-time role as a Visitor Experience Associate during the grand opening of the new Arms & Armor exhibition this fall. This part-time job is entry level with a starting rate of $15.50 hourly, with an anticipated duration of 6 months. Successful applicants will have the unique experience of being involved in bringing the second largest collection of its kind in the United States back on view for the public since the collection was acquired in 2014 from Worcester’s iconic Higgins Armory Museum.

As a Visitor Experience Associate, you'll be crucial in shaping each visitor's journey. From greeting guests to providing information on exhibits, events, and memberships, you'll play a key role in enhancing their museum experience. If you're outgoing, personable, and passionate about delivering exceptional customer service, we encourage you to apply.

Join us in creating memorable experiences and fostering a welcoming environment at the Worcester Art Museum. Apply today to be part of our dedicated team!

Position Title : Visitor Experience Associate

Employment Type : Temporary Part-time, Non-Exempt

Department : Visitor Experience

Division : Operations

Reports to : Visitor Experience Manager

Supervisory Responsibilities : None

Salary Range : Starting rate $15.50 hourly

Requirements : Key Requirements :

• Excellent customer service skills
• Basic computer literacy and comfort with digital systems.
• Ability to work both independently and with others
• Weekend Shift Availability

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Diversity, Equity, Accessibility, and Inclusion at WAM : At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.