Talent.com
Contact Center Inbound Specialist
Contact Center Inbound SpecialistHonor Credit Union • St. Joseph, MI, United States
Contact Center Inbound Specialist

Contact Center Inbound Specialist

Honor Credit Union • St. Joseph, MI, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Position :

Contact Center Inbound Specialist

Location : St. Joseph, MI

Job Id : 3084

# of Openings :

Contact Center Inbound Specialist - St. Joseph (Full-Time)

ABOUT HONOR :

At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise : Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.

OUR TEAM :

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR" :

  • Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
  • The Platinum Rule - Treat others the way they want to be treated.
  • Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
  • See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
  • Reason over Rules - Make decisions that are good for the person and good for Honor.
  • Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR :

  • Provides excellent member service by developing and maintaining strong member relationships by delivering an exceptional experience primarily through inbound calls.
  • Courteously and promptly resolve member questions, assist members with their accounts, and furnish information about products and services.
  • Appropriately escalates and connects members to other internal subject matter experts to maximize the members' experience.
  • Actively look for opportunities to cross sell products and services that benefit the member.
  • Maintain current knowledge of Honor offerings and accurately record transactions and conversations with members.

    • WHAT WE EXPECT FROM YOU :

    EDUCATION / CERTIFICATION :

  • High School diploma or equivalent.

    • EXPERIENCE REQUIRED :

  • Six months to one year of similar or related experience, including time spent in preparatory positions.
  • Customer service and data entry experience is preferred.

    • KNOWLEDGE / SKILLS / ABILITIES :

  • Knowledge of company products and sales policies and procedures.
  • Must have a demonstrated ability to keep finances in order.
  • Strong listening, verbal, and written communication skills.
  • At all times follow the core values of Honor - Honest, Truth, Respect, and Integrity.
  • Must be highly detailed.

    • WHAT'S IN IT FOR YOU :

    Honor has excellent benefits for all full and part time team members. We offer :

  • Medical with prescription coverage, Dental, and Vision.
  • 401k employer contribution & matching program.
  • Incentive eligible.
  • Paid time off and paid holidays (including your birthday!).
  • Paid community volunteer hours.
  • Wellbeing spending account.
  • Various discounts on credit union products and services for team members & their families.
  • Additional perks included.

    • Apply for this Position

    serp_jobs.job_alerts.create_a_job

    Contact Center Specialist • St. Joseph, MI, United States

    Job_description.internal_linking.related_jobs
    Travel Occupational Therapist (OT) in South Haven, MI

    Travel Occupational Therapist (OT) in South Haven, MI

    AlliedTravelCareers • SOUTH HAVEN, MI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Ardor Health Solutions to find a qualified Occupational Therapist (OT) in SOUTH HAVEN, Michigan, 49090!. Ardor Health is looking for a OT to to join our team!.Maj...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • Coloma, MI
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Temporary | Part-time Counseling Center Clinician

    Temporary | Part-time Counseling Center Clinician

    University of Notre Dame • Notre Dame, IN, United States
    serp_jobs.job_card.full_time +1
    The University of Notre Dame is more than a workplace! We are a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by ou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Contact Center Member Specialist

    Contact Center Member Specialist

    Honor Credit Union • St. Joseph, MI, United States
    serp_jobs.job_card.full_time +1
    Contact Center Member Specialist .Contact Center Member Specialist - St.At Honor Credit Union, we've been putting members first since 1934...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocations • South Bend, Indiana, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Representative to provide remote support and resolve client issues.Key Responsibilities Provide remote customer support and resolve issues to the end u...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Home Health Physical Therapist - $80K-120K per year

    Home Health Physical Therapist - $80K-120K per year

    Graham Healthcare Group • South Haven, MI, United States
    serp_jobs.job_card.full_time
    Graham Healthcare Group is seeking a Home Health Physical Therapist for a job in South Haven, Michigan.Job Description & Requirements. At Mary Free Bed at Home, we’re looking to add to our extraordi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote Jobs • Baroda, MI
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    VirtualVocations • South Bend, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.Key Responsibilities Provide professional support to all customers and assist them in naviga...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Eau Claire, Michigan, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection • Watervliet, Michigan, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Benton Harbor, MI, United States
    serp_jobs.job_card.full_time
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $1,656 per week

    Travel Occupational Therapist - $1,656 per week

    Ardor Health Solutions • South Haven, MI, United States
    serp_jobs.job_card.full_time
    Ardor Health Solutions is seeking a travel Occupational Therapist for a travel job in South Haven, Michigan.Job Description & Requirements. Ardor Health is looking for a OT to to join our team!.Our ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Accounts Payable Specialist

    Accounts Payable Specialist

    CFS • St. Joseph, MI, US
    serp_jobs.job_card.full_time
    About the Company and Opportunity : .CFS is working with a growing company that loves to work as a team!.They are looking for an Accounts Payable specialist to join their accounting department.It is ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Member Contact Center Representative

    Member Contact Center Representative

    Verwise Credit Union • South Bend, IN, US
    serp_jobs.job_card.full_time
    Financial Services Representative.Assists members via telephone or other delivery channels with their financial needs by answering questions, performing financial transactions, resolving issues and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Center Banker

    Financial Center Banker

    Northwest Bank • South Bend, IN, United States
    serp_jobs.job_card.full_time
    As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Financial Specialist

    Client Financial Specialist

    Benchmark Human Services • South Bend, IN, United States
    serp_jobs.job_card.full_time
    Benchmark is a national leader in providing programs to individuals with disabilities and behavior health needs.Our South Bend, IN location is seeking a qualified Client Financial Specialist, succe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Oronoko charter township, Michigan, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • South Haven, Michigan, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted