HSE Technology & Learning Support Assistant

HSE Technology & Learning Support Assistant

Grant Funded Position

POSITION SUMMARY

The High School Equivalency (HSE) Technology & Learning Support Assistant plays a key role in helping adult learners and instructors effectively use technology for teaching and learning. This position supports the smooth operation of in-person and remote HSE classes by assisting with digital platforms troubleshooting technical issues and ensuring that students have access to the tools they need for success.

REQUIREMENTS :

• Bachelors degree required.
• Experience working with linguistically and culturally diverse population.
• Strong communication organizational and teamwork skills.
• Proficiency with Outlook Google Workspace (Docs Sheets Classroom Drive) and Zoom.
• Willingness to learn online learning platforms (e.g. IXL Aztec Northstar).
• Excellent customer service and problem-solving skills.
• Ability to troubleshoot technology issues with patience and clarity.
• Strong attention to detail and accuracy in record-keeping.
• Ability to work independently prioritize multiple tasks and meet deadlines.

RESPONSIBILITIES :

Reports to : Director of Adult Education

Effective Date of Employment : To be determined

Terms of Employment : Hours not to exceed 18 per week no benefits Grant-funded

Rate of Pay : $33.00 per hour

Key Skills

Gems Jewellery,Flight Operations,Logistics & Administration,Analysis,Claims Investigation

Employment Type : Part-Time

Experience : years

Vacancy : 1