Beverage Mart Clerk - Lyons

JOB BRIEF

Beverage Mart Clerks sell merchandise to customers and assist customers in obtaining merchandise. They will calculate and total purchases on a computerized cash register, collect money and make change, while providing superior customer service.

JOB DUTIES

• Waits on and assists customers. Orally communicates with customers and co-workers on products, prices, and methods of payment.
• Checkout customer purchases using register; handle Company funds in an efficient and accurate manner. Figures mathematical calculations assessing prices paid and change to be given; sacks customer purchases.
• Completes necessary paperwork to count down register (to end shift) and count money for periodic pick-ups.
• Checks in and prices newly received merchandise. Stocking and facing product on the shelves, displays, and in storage.
• Answers telephone for customer inquiries.
• Knows product identification, differences in product sizes, and where to resource product information and different alcoholic products available.
• Capable of suggestive selling and product merchandising.
• Maintains inventory control and determines stocking needs.
• Maintains cleanliness of work station, which includes sweeping the work area and dusting / rearranging product in the department.
• maintains current TABC Certificate
• Effectively handles customer inquiries and complaints as needed.
• Complies with state laws and Company policy regarding the sale of alcoholic beverages, tobacco products, lottery tickets and other age-restricted products where these items are sold.

Secondary Job Duties :

QUALIFICATIONS

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands :

Safety Risk Factors :