Care Manager

Job Title : Care Manager

Company : Care Healthcare of Washington

Location : Federal Way WA

Employment Type : Full-Time

Compensation : $24.00 per hour

About Us

Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity teamwork and operational excellence.

Position Overview : Care Manager

Our Federal Way location is currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services timely communication and regulatory compliance.

As a key member of our administrative team the Care Manager will coordinate caregiver schedules monitor care plans and service authorizations assist with on-boarding and serve as the main point of contact for client and caregiver support.

Key Responsibilities

Care Coordination & Scheduling

Create and manage caregiver schedules based on client needs and authorized service hours

Track service logs and make schedule adjustments to ensure continuous coverage

Ensure accurate tracking of billed hours and compliance with state guidelines

Client & Caregiver Communication

Serve as the primary liaison for clients families and caregivers

Address scheduling concerns and service issues with professionalism and urgency

Promote a client-centered and solutions-focused approach in all interactions

Documentation & Compliance

Assist with new client intakes assessments and care plan updates

Maintain accurate and up-to-date care documentation and service records

Monitor service authorizations and ensure timely renewals to remain in compliance

Administrative Support & Team Collaboration

Coordinate with the hiring team to support caregiver on-boarding and readiness

Communicate caregiver availability and schedule changes with the care team

Participate in team meetings and contribute to operational planning and improvements

Qualifications

High school diploma or equivalent required; Associates or Bachelors degree preferred

At least 1 year of experience in care coordination scheduling or healthcare administration

Strong proficiency in Google Workspace Microsoft Office (Outlook Word Excel) and comfortable with digital systems

Excellent communication organization and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Professional empathetic and detail-oriented approach to client service

Preferred Skills

Experience in home care healthcare or human services settings

Familiarity with scheduling systems.

Bilingual abilities are a plus

Benefits

Medical Vision and Dental insurance

401(k) retirement plan

Supportive and mission-driven team environment

Ongoing training and professional development opportunities

Opportunity to make a meaningful impact in the lives of clients and caregivers

Apply Today

Join a team thats committed to care that is centered on well-being.

Submit your application now to be part of a growing values-driven agency at Care Healthcare of Washington.

Required Experience :

Manager

Key Skills

Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy

Experience : years

Vacancy : 1