Retail Sales Associate - New Store

Guest Experience Specialists

Bob's Discount Furniture is seeking a Guest Experience Specialists to join our team. This dual-focused role combines consultative sales with essential operational and visual merchandising tasks. You'll work in a fast-paced outlet / showroom, helping customers find the perfect home furnishings while also ensuring the outlet / showroom is well-maintained and organized. This position is ideal for energetic, dependable, and self-motivated individuals who thrive in a collaborative environment.

This role requires a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Engage with customers in a friendly, low-pressure manner, building rapport to understand their needs and guide them through the sales process. Sell according to the "Bob's Way"
• Involve Store Management in the sales process to help overcome customer objections and assist with closing the sale.
• Maintain a positive, enthusiastic, and respectful demeanor in all interactions with customers and colleagues.
• Achieve monthly sales goals and key metric targets (e.g., Conversion, Goof, BWtP, Acima).
• Maintain an expert-level knowledge of all Bob's Discount Furniture products, pricing, and policies.
• Contribute to the ongoing effort to maintain the store's appearance, including straightening, light cleaning, and identifying damaged merchandise.
• Perform operational tasks such as pricing and tagging merchandise, assisting with assembly, loading guests and moving / relocating products on the outlet / showroom floor.
• Collaborate with store management and teammates to improve sales performance and maintain outlet / showroom standards.
• Actively assist in conducting inventory and staging the outlet / showroom for new merchandise in accordance with visual guidelines.
• Utilize digital tools and point-of-sale systems to manage sales and track customer orders.
• Adhere to all safety requirements and procedures of Bob's Discount Furniture.
• Attend and participate constructively in all scheduled meetings, workshops, and training sessions.
• Arrive at work on scheduled days, on time, in proper attire and work scheduled shift. This includes working all weekends and major holidays, unless specified otherwise by management.

Qualifications & Skills

Preferred :

Equal Opportunity

Working Environment

Benefits & Perks

Our Culture

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core valuesHonesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Funguide everything we do. We are committed to creating a place as diverse as the communities we serve, where every team member feels valued and supported.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities : Pay : $20.00 - per hour