Senior Support Engineer

A company is looking for a Senior Support Engineer - US East. Key Responsibilities Resolve technical issues and educate customers throughout their journey Contribute to product and documentation improvements based on customer feedback Identify trends in customer issues and suggest actionable remedies Required Qualifications 3+ years of experience in a similar role Working experience with Unix / Linux and / or Bash Experience with Kubernetes and code hosts like GitHub, GitLab, or BitBucket Strong understanding of databases, particularly SQL Experience collaborating with cross-functional teams to solve complex problems