Head of Alternative Investment Operations

Head of Alternative Investment Operations

About the Company

Globally acclaimed digital investment platform

Industry

Financial Services

Type

Privately Held, Private Equity-backed

About the Role

The Company is seeking a Head of Alternative Investment Operations to lead and drive operational excellence within its alternative investment platform. The successful candidate will be responsible for overseeing client-facing support and technical operations, driving process improvements, and managing escalations for complex issues. This role requires ensuring seamless fund launches and exceptional client experiences through strategic oversight and day-to-day operations. The Head of Operations will also be tasked with mentoring and developing a high-performing team, aligning resources, and meeting service level agreements. Key responsibilities include leading platform operations across the alternative investment lifecycle, managing and mentoring the team, serving as an escalation point and subject matter expert, and designing and implementing process improvements for enhanced operational efficiency. The role demands a candidate with a Bachelor's degree in a relevant field, with an advanced degree preferred, and at least 10 years' of experience in alternative investment operations. A proven track record in leading and developing operational teams, strong technical and analytical skills, and experience with emerging technologies, including GenAI, are essential. The ideal candidate will have exceptional organizational, communication, and relationship-management skills, and the ability to manage complex counterparties and ensure seamless reconciliation processes. Familiarity with fund administrators, custodians, and reporting providers is also preferred.

Travel Percent

Less than 10%

Functions

• Finance
• Operations