Commerce Bank Operations Division
The main purpose of this role is to manage projects, implement change management initiatives, handle communications, oversee temporary staff, and plan and execute events for the Bank Operations division.
Essential functions include :
- Plan, organize and execute meaningful and engaging team member events
- Manage activities to budget and delegate tasks to members of the Event Planning committee
- Draft and publish both written and visual communications to associate-level or management-level team members
- Perform production tasks of high complexity and / or risk for various business units within the Operations division
- Lend workflow expertise to implement process improvements in assigned business units
- Assist with new hire onboarding
- Perform other duties as assigned
Knowledge, skills and abilities required include :
Intermediate understanding of banking industry, products, terminology, and best practicesAbility to work under minimal supervision with ability to prioritize tasks, research issues, resolve problems independently, and anticipate concerns of internal customersAbility to move frequently between assignments and routinely learning new support functionsStrong analytical skills with a technical aptitude that allows for learning of numerous systems, platforms, and productsAbility to identify workflow or process improvements to increase efficiencyAbility to maintain confidentialityAbility to demonstrate informal leadership skillsMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesIntermediate level proficiency with Microsoft Word, Excel, Teams, and OutlookAbility to complete off-site tasks, and occasionally work outside of standard business hours during peak event times. This may require work flexibility 1-2 weeks before the event, accounting for 4-5 events / yearEducation & experience :
Associates' degree or equivalent combination of education and experience required. Bachelor's degree preferred2+ years financial services or related experience required2+ years of event planning experience required1+ years bank operations experience preferredHybrid schedule : In office 2 days per week
Level of role is determined by knowledge, experience, skills, abilities, and education
Compensation range : $23.20 to $30.75 per hour
Location : 922 Walnut St, Kansas City, Missouri 64106
Time type : Full time