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Business Office Specialist - Bank Operations
Business Office Specialist - Bank OperationsCommerce Bank • Kansas City, MO, US
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Business Office Specialist - Bank Operations

Business Office Specialist - Bank Operations

Commerce Bank • Kansas City, MO, US
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Commerce Bank Operations Division

The main purpose of this role is to manage projects, implement change management initiatives, handle communications, oversee temporary staff, and plan and execute events for the Bank Operations division.

Essential functions include :

  • Plan, organize and execute meaningful and engaging team member events
  • Manage activities to budget and delegate tasks to members of the Event Planning committee
  • Draft and publish both written and visual communications to associate-level or management-level team members
  • Perform production tasks of high complexity and / or risk for various business units within the Operations division
  • Lend workflow expertise to implement process improvements in assigned business units
  • Assist with new hire onboarding
  • Perform other duties as assigned

Knowledge, skills and abilities required include :

  • Intermediate understanding of banking industry, products, terminology, and best practices
  • Ability to work under minimal supervision with ability to prioritize tasks, research issues, resolve problems independently, and anticipate concerns of internal customers
  • Ability to move frequently between assignments and routinely learning new support functions
  • Strong analytical skills with a technical aptitude that allows for learning of numerous systems, platforms, and products
  • Ability to identify workflow or process improvements to increase efficiency
  • Ability to maintain confidentiality
  • Ability to demonstrate informal leadership skills
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
  • Ability to complete off-site tasks, and occasionally work outside of standard business hours during peak event times. This may require work flexibility 1-2 weeks before the event, accounting for 4-5 events / year
  • Education & experience :

  • Associates' degree or equivalent combination of education and experience required. Bachelor's degree preferred
  • 2+ years financial services or related experience required
  • 2+ years of event planning experience required
  • 1+ years bank operations experience preferred
  • Hybrid schedule : In office 2 days per week

    Level of role is determined by knowledge, experience, skills, abilities, and education

    Compensation range : $23.20 to $30.75 per hour

    Location : 922 Walnut St, Kansas City, Missouri 64106

    Time type : Full time

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    Office Specialist • Kansas City, MO, US

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