Lead SRE / DevOps - Banking domain [Dynatrace / BigPanda / LogScale / MonProexperience]

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our Challenge :

We are seeking a highly skilled Lead Site Reliability Engineer (SRE) / DevOps Engineer to drive the reliability, observability, and operational excellence of our platforms. This role will lead major initiatives around monitoring, automation, incident response, and performance optimization—leveraging enterprise tools such as Dynatrace , BigPanda , and LogScale / MonPro .

You will partner closely with engineering, operations, and product teams to build robust systems, improve service availability, and ensure a seamless user experience through proactive observability and best-in-class SRE practices.

Additional Information

The base salary for this position will vary based on geography and other factors.

In accordance with law, the base salary for this role if filled within Dallas, TX / Pittsburgh, PA is $120K -$130K / year & benefits (see below).

Responsibilities :

Observability & Monitoring

• Implement and enhance proactive observability frameworks to anticipate and mitigate issues before they occur.
• Optimize experience monitoring and user interaction metrics across applications and services.
• Manage and improve the event catalog , ensuring all system events are structured and actionable.
• Build and maintain dashboards, alerts, and health reporting using tools like Dynatrace, BigPanda, MonPro, and LogScale.
• Perform service tuning to improve system performance based on real-time metrics and data analysis.
• Establish and maintain observability standards and best practices across teams.
• Conduct chaos testing and resilience validation to ensure high system availability.
• Lead anomaly detection practices to quickly identify and respond to unusual system behavior.

SRE Practices

Problem Management

What You’ll Lead

Requirements :

Preferred, but not required :

We offer :

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.