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Auto Customer Service RepsChevrolet of Merrillville • Merrillville, IN, US
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Auto Customer Service Reps

Chevrolet of Merrillville • Merrillville, IN, US
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1550 E. 61st Ave., Merrillville, IN 46410

Automotive Service Dispatcher Aggressive Pay Plan + Great Benefits!

Hiring Immediately

Come See the New and Improved Premier Chevy Dealership in Northwest Indiana!

Automotive Service Dispatcher, Service Manager, Service Advisor or Technician Experience is Required

Chevy of Merrillville , located in Merrillville, IN, is HIRING NOW for an experienced Dealership Service Dispatcher to plan, organize, lead, and control the flow of service work through the shop in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. In return, we will pay you at top-of-industry levels, provide continued training, and give you opportunities to grow across the group into broader roles!

Were looking for motivated and goal-driven candidates to make an immediate impact on our expanding company! Apply now and join our team!

Why Join Chevy of Merrillville?

  • Be part of a celebrated dealership known for excellence and community trust.
  • Work in a supportive, career-oriented environment with training opportunities.
  • Deliver services in a clean, friendly, and efficient service center that values transparency.
  • Contribute to a team that consistently earns high customer satisfaction ratings.

Please monitor your phone and email as we are actively scheduling interviews!

We Offer :

  • Aggressive pay plan depending on experience, plus bonuses!
  • 401(k) retirement plan
  • Health, dental, vision, and life insurance
  • Employee discounts on products and services
  • Paid time off
  • Career advancement and professional development opportunities
  • Key Responsibilities :

  • Organize and control the flow of service work through the shop in a professional, timely manner
  • Work closely with the Service Advisors daily to ensure processes are being followed by the team to maximize shop flow and profitability
  • Implement and maintain an effective dispatch system
  • Schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
  • Ensure proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
  • Maintain an organized and up-to-date repair log
  • Prepare a list of needed service department equipment, supplies, and required repairs, and reviews it with the Service Manager as needed
  • Advise the Fixed Operation Manager of repetitive shortages so that corrective action can be taken
  • Ensure that Technicians follow warranty material disposition procedures
  • Maintain a professional appearance for self and subordinates in accordance with company policy
  • Qualifications / Requirements :

  • Automotive Service Dispatcher, Service Manager, Service Advisor or Technician experience is required
  • Capable of working independently as well as in a team
  • Organized and friendly personality with good customer service skills
  • Demonstrated ability to manage others
  • Time management skills
  • High school diploma or equivalent
  • Please upload your resume and complete the online assessment for priority consideration!
  • Applicants must pass pre-employment screening
  • We are an Equal Opportunity Employer.

    All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other

    protected status.

    Required

    Preferred

    Job Industries

  • Customer Service
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    Auto Customer Service Reps • Merrillville, IN, US

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