Talent.com
Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FL
Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FLFlorida Staffing • Miami, FL, US
serp_jobs.error_messages.no_longer_accepting
Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FL

Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FL

Florida Staffing • Miami, FL, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Clinical Program Coordinator, Virtual Eye Care

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Clinical Program Coordinator, Virtual Eye Care, in Miami, Florida.

The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of various departmental program offerings within the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University's mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short-and long-range budgetary planning.

Core Job Functions

  • Evaluates program effectiveness, analyzes results, and recommends appropriate action.
  • Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
  • Serves as a main point of contact to facilitate communication between stakeholders.
  • Develops collaborative partnerships across teams and / or patients to streamline processes and enhance departmental productivity.
  • Trains, develops, and empowers staff to effectively perform their jobs.
  • Develops program / departmental communications and may involve promotional materials for distribution.
  • Prepares reports which may include financial statements, and records for management or outside agencies.
  • Ensures confidentiality of patient and hospital business information.
  • Coordinates the maintenance of established supply levels in designated areas, as needed.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

Education : Bachelor's degree in relevant field required

Experience : Minimum 2 years of relevant experience required

Certification and Licensing : Refer to department description for applicable certification requirements

Knowledge, Skills and Abilities :

  • Learning Agility : Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
  • Teamwork : Ability to work collaboratively with others and contribute to a team environment.
  • Technical Proficiency : Skilled in using office software, technology, and relevant computer applications.
  • Communication : Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
  • Department Addendum

    Department Specific Functions

  • Primarily responsible for providing virtual or / and on-site support to assigned clinical specialties and providers in effort to ensure the successful coordination of care for patients throughout their journey.
  • Facilitates virtual care offerings through schedule management, patient education / preparedness, and coordination of the virtual visits.
  • Ensures patients have access to the MyUHealthChart patient portal and assists them through the e-check-in process, connecting with the virtual visit, and completing medical history / pre-exam documentation in the medical record.
  • Proactively assesses scheduling accuracy, patient volumes, and clinic flow and improves the distribution of patient assignments to promote efficiency.
  • Manages internal / external referrals and follow up instructions to arrange appointments with medical specialists to assist in patient care.
  • Provides coordination and support to clinical practices, providers, clinical support staff, and patients.
  • Addresses and documents patient inquiries and communications in a timely manner through answering patient phone calls, monitoring EMR messages and tasks, and escalating / assigning requests as needed to ensure proper resolution.
  • Assists physicians with clinical activities to resolve any delays and guides patients as needed through each step of their appointment to improve the overall patient experience.
  • Reviews provider schedules in advance to ensure patients are scheduled appropriately and all pre-appointment requirements have been completed such as referrals, insurance authorizations for medication and procedures, test orders, etc.
  • Assists in scheduling patients as needed and follows up with patients who cancel, reschedule, or do not show for their appointments to ensure appropriate continuum of care.
  • Determines, based on predefined protocols, whether patients need to be seen urgently and expedites the scheduling of appointments with a provider or fellow.
  • Answers patient inquiries regarding medications / prescription refills, reports side effects to provider, and shows good judgment and understanding of the particular problems associated with high-risk medications.
  • Researches and confirms outside physician contact information and requests updates to the Health System provider directory.
  • Assists clinical research coordinators as needed to facilitate care for study patients.
  • Provides ancillary, clerical, or medical related support to providers which may include patient care, clinical activities, student services, reporting / statistics, generates reports for analysis on trends and possible areas of improvement, and other business needs.
  • Prepares EMR correspondence for fax transmission or mailing when this cannot be done through EMR and scans documents to EMR Media tab with proper labels daily.
  • Assists clinical support staff in updating Care Teams in the EMR.
  • Promotes patient utilization and understanding of the EMR patient portal for electronic communications, test results, pre-appointment documentation, etc.
  • Assists with virtual care expansion initiatives through data analysis, market research, workflow redesign, and technology enhancements.
  • Coordinates with internal and external marketing groups to enhance awareness and adoption of virtual care offerings through websites, newsletters, social media, journals, and other platforms.
  • Prepares and attends marketing events and health fairs to promote services and eye care awareness in the community.
  • Department Specific Qualifications

    Education : Bachelor's degree in relevant field

    Certification and Licensing : Ophthalmic Technician, Medical Assistant, Nursing, or another formal medical certification / licensure preferred

    Experience : Minimum 2 years of relevant experience in a clinical setting

    Knowledge, Skills, and Attitudes :

  • Ability to understand and follow instructions.
  • Digital Mindset
  • Customer Service Skillset (soft skills)
  • Focus on Patient-Centered Value-Based healthcare
  • Ability to lead, motivate, develop and train others online
  • Ability to maintain effective interpersonal relationships, both in-person and online
  • Ability to communicate effectively in both oral and written form.
  • Ability to communicate effectively on camera (live video), establishing empathy
  • Ability to handle difficult and stressful situations with professional composure
  • Knowledge and skilled in the use of video-conferencing technologies.
  • This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

    The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

    serp_jobs.job_alerts.create_a_job

    Clinical Care Coordinator • Miami, FL, US

    Job_description.internal_linking.related_jobs
    Clinical Program Coordinator (H)

    Clinical Program Coordinator (H)

    University of Miami • Miami, FL, US
    serp_jobs.job_card.full_time
    The University of Miami / UHealth department of SCCC has an exciting opportunity for a Full Time Clinical Program Coordinator to work at the UHealth Medical Campus. The Clinical Program Coordinator (H...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CRNA - Anesthesiology job available in Miami, Florida

    CRNA - Anesthesiology job available in Miami, Florida

    Fusion HealthCare Staffing • Miami, FL, US
    serp_jobs.job_card.full_time
    Shift : M - Fr, 8 hour shifts (7a-3 : 30p) .Required Procedures : Spinals, Epidurals .Cases : General, OB / GYN, Outpatient, Neuro, Orthopedics, Interventional Radiology, GI, Robotics, Pedi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $1,966 per week in Fort Pierce, FL

    Travel CT Tech - $1,966 per week in Fort Pierce, FL

    AlliedTravelCareers • Miami, Florida, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified CT Tech in Fort Pierce, Florida, 34954!.CT Tech travel Radiology / Imaging needed in Fort Pierce, Florida.Self Assessment (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech

    Travel CT Tech

    Axis Medical Staffing • Miami, FL, US
    serp_jobs.job_card.full_time
    Axis Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Miami, FL.Shift : 4x10 hr PMs Start Date : ASAP Duration : 13 weeks. TOP RANKED TRAVEL NURSING COMPANY IN TH...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,371 to $1,520 per week in Vero Beach, FL

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,371 to $1,520 per week in Vero Beach, FL

    TravelNurseSource • Miami, Florida, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with LRS Healthcare to find a qualified ICU / Critical Care RN in Vero Beach, Florida, 32960!. Ready to start your next travel adventure? LRS Healthcare offers a full bene...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2,178 per week in Largo, FL

    Travel CT Tech - $2,178 per week in Largo, FL

    AlliedTravelCareers • Miami, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified CT Tech in Largo, Florida, 33770!.Also known as CT technicians, CT technologists take diagnostic images of patients' internal str...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,948 per week in Miami, FL

    Travel Cath Lab Tech - $2,948 per week in Miami, FL

    AlliedTravelNetwork • Miami, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Care Career to find a qualified Cath Lab Tech in Miami, Florida, 33133!.Cath Lab Technicians are vital team members who assist doctors during invasive cardiovasc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Program Coordinator Cataract Lens Bascom Palmer Eye Institute Miami, FL

    Clinical Program Coordinator Cataract Lens Bascom Palmer Eye Institute Miami, FL

    University of Miami • Miami, Florida, USA
    serp_jobs.job_card.full_time
    If you are a current Staff Faculty or Temporary employee at the University of Miami please click.Workday to use the internal application process. To learn how to apply for a faculty or staff positio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,948 per week in Miami, FL

    Travel Cath Lab Tech - $2,948 per week in Miami, FL

    AlliedTravelCareers • Miami, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Cath Lab Tech in Miami, Florida, 33133!.Cath Lab Technicians are vital team members who assist doctors during invasive cardiovasc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,708 per week in Miami, FL

    Travel Cath Lab Tech - $2,708 per week in Miami, FL

    AlliedTravelCareers • Miami, FL, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33180!.Cath Lab Tech travel Radiology / Imaging needed in Miami, Florida.Self Assessment (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FL

    Clinical Program Coordinator, Virtual Eye Care- Bascom Palmer Miami, FL

    University of Miami • Miami, Florida, USA
    serp_jobs.job_card.full_time
    If you are a current Staff Faculty or Temporary employee at the University of Miami please click.Workday to use the internal application process. To learn how to apply for a faculty or staff positio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2,178 per week in Largo, FL

    Travel CT Tech - $2,178 per week in Largo, FL

    AlliedTravelNetwork • Miami, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Care Career to find a qualified CT Tech in Largo, Florida, 33770!.Also known as CT technicians, CT technologists take diagnostic images of patients' internal str...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2,506 per week in Miami, FL

    Travel CT Tech - $2,506 per week in Miami, FL

    AlliedTravelCareers • Miami, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified CT Tech in Miami, Florida, 33180!.Also known as CT technicians, CT technologists take diagnostic images of patients' internal str...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $3,052 per week in Miami, FL

    Travel Cath Lab Tech - $3,052 per week in Miami, FL

    AlliedTravelCareers • Miami, Florida, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33133!.Cath Lab Tech travel Radiology / Imaging needed in Miami, Florida.Self Assessment (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CRNA - Anesthesiology job available in Miami, Florida

    CRNA - Anesthesiology job available in Miami, Florida

    RecruitWell • Miami, FL, US
    serp_jobs.job_card.full_time
    Locums – Miami, Florida, CRNA Openings.Do you know someone that might be a good fit for this position? Please ask about our generous referral fees!. Shift Days : Monday - Friday, 8-hour shifts ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Engineer System Integration II

    Clinical Engineer System Integration II

    Nicklaus Children's Hospital • Miami, FL, US
    serp_jobs.job_card.full_time
    Acts as technical subject matter expert on medical device connectivity and provides expert knowledge in developing and maintaining interfaces in a healthcare environment. Ensures effective and safe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,506 per week in Miami, FL

    Travel CT Tech - $2,506 per week in Miami, FL

    AlliedTravelNetwork • Miami, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Care Career to find a qualified CT Tech in Miami, Florida, 33180!.Also known as CT technicians, CT technologists take diagnostic images of patients' internal str...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,813 per week in Miami, FL

    Travel Cath Lab Tech - $2,813 per week in Miami, FL

    AlliedTravelCareers • Miami, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Focus Staff to find a qualified Cath Lab Tech in Miami, Florida, 33101!.Miami, FL where youll play a crucial role in providing exceptional cardiovascular care.In...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted