About the job
Job Location : San Francisco Bay Area
The Clinical Specialist supports the commercial team. This role is part of the sales team and is working together with the Patient Experience Team and with the Medical Affairs team to support customers and patients. The position works in conformance with Company Quality System requirements and Company Standard Operating Procedures to ensure that procedures and patient management are conducted safely and according to IFU.
There are 2 distinct FCS levels. CS and Sr. CS based on years of experience.
- Assists clinicians in performing procedures, programming and patient follow up. Provides procedural and technical support of clinical activities and clinical expertise.
- Serves as a technical conduit between customers and company.
- Educational support of customer clinical staff and patients.
Education :
Bachelor’s degree in Nursing, Bio-Medical Engineering, related field or equivalent healthcare experience.Experience Requirements :
Minimum 2 years medical device clinical specialist experienceMinimum 2 years supporting implantable medical devices or equivalent Operating Room experienceMedical device industry experienceSr. CS- minimum 5 years experience clinical medical device including intra-operative supportFluent in EnglishProficiency with all Microsoft ProgramsFamiliarity with Operating Room proceduresStrong project management capabilitiesAbility to work independently and on cross-functional teamsFeatured benefits
Medical insuranceVision insuranceDental insurance401(k)Paid maternity leaveTuition assistanceDisability insurance