Customer Service Representative - December 1st Start!

Responsibilities for this Position

Location : USA NM Las Cruces

Full Part / Time : Full time

Job Req : RQ207944

Type of Requisition :

Pipeline

Clearance Level Must Currently Possess :

None

Clearance Level Must Be Able to Obtain :

None

Public Trust / Other Required :

NACI (T1)

Job Family : SCA

Job Qualifications : Skills :

Billing, Customer Service, Professional Etiquette

Certifications : None

Experience :

0 + years of related experience

US Citizenship Required :

No

Job Description :

Do you enjoy providing excellent customer service? Is helping callers resolve their questions regarding insurance claims and how their Medicare benefits coordinate with other insurance coverage something you can do? If so, then GDIT is looking for candidates like you!

As a Customer Service Representative, you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call center environment.

This role is located in Las Cruces, NM starting December 1, 2025. Operational hours of the call center are 6 : 50am - 7 : 15pm Monday through Friday.

This role is remote; however training is ONSITE in Las Cruces for the first 8-12 weeks. Must permanently reside within commuting distance to Las Cruces to be considered.

GDIT OFFERS :

• Full-time schedules at $16.74 per hour
• Extensive benefit package that starts day 1 of employment
• No weekends
• Generous PTO and holidays
• 401K matching
• Comprehensive training and career growth

RESPONSIBLITIES :

REQUIRED SKILLS & EXPERIENCE :

PLEASE NOTE : This position requires a Public Trust and involves performing work on a federal contract. Candidates must be able to pass a background check and drug test for all drugs prohibited under federal law.

PREFERRED SKILLS & EXPERIENCE :

#CSRforBCRC

#GDITFedHealthJobs

#GDITHealth

The likely hourly rate for this position is between $16.99 - $22.99. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours :

40

Travel Required : Less than 10%

Telecommuting Options :

Hybrid

Work Location : USA NM Las Cruces

Additional Work Locations :

Total Rewards at GDIT :

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work / life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans