IT Infrastructure Specialist

Job Description

Job Description

Are you an IT pro who loves solving problems and optimizing systems? Join a growing global automotive supplier as an IT Application Specialist and take your career to the next level!

If you're looking for a company that values your expertise and invests in your growth, this is the opportunity for you. Apply today and be part of a team that keeps innovation moving!

Responsibilities :

• Deliver hands-on technical support, troubleshooting, and maintenance for network infrastructure — including switches, routers, firewalls, servers, virtual machines (VMs), Veeam backups, and video security systems.
• Set up and provision network resources for new projects; maintain accurate and up-to-date technical documentation.
• Plan and execute IT infrastructure projects from start to finish — gathering requirements, creating timelines, managing budgets, and ensuring quality standards are met.
• Oversee vendor relationships, from requesting quotes to coordinating product fulfillment and installation.
• Administer and optimize Cisco networking, Cisco WiFi, VMware environments, Fortinet security appliances, and Windows Server systems.
• Monitor network performance, identify potential bottlenecks, and implement solutions to ensure efficiency and reliability.
• Develop, enforce, and maintain IT and security policies to support compliance and consistent operations.
• Collaborate with corporate IT and affiliated companies to align technology strategies and maintain uniform service standards.
• Keep detailed records of projects, incidents, and resolutions; prepare regular progress and performance reports for management.
• Drive continuous improvement by standardizing processes and adopting IT best practices.
• Provide professional, empathetic support to end-users, ensuring a positive and productive service experience.

Requirements :

Strong proficiency in Cisco networking, Cisco WiFi, VMware, Veeam, Genetec video security, Active Directory, Windows Server, and Fortinet.

Bachelor’s degree in Management Information Systems, Information Technology, Computer Science, or a related field preferred.

At least 3 years of professional IT experience with a focus on infrastructure management, network administration, and system troubleshooting.

Relevant certifications highly desirable, such as Cisco CCNA, SolarWinds, Fortinet, Meraki, Ekahau , CISSP, or PMP.

Excellent analytical and problem-solving skills, with the ability to manage priorities and meet tight deadlines.

Strong written and verbal communication skills, with the ability to explain technical concepts in clear, business-friendly language.

Solid understanding of network protocols, VLANs, WiFi management, and Cisco WiFi controllers.

Ability to work independently and as part of a team, demonstrating sound judgment, professionalism, and a commitment to quality service.

Schedule :

Full Time

Pay Rate :

70,000 - $75,000 / Annually

Location :

San Antonio, TX 78244

ABOUT US :

FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.

Are you ready to join a team who is committed to delivering world-class services to our valued clients? Do you believe that anything worth doing is worth doing right? Would you thrive in a work environment that encourages and supports you in realizing your full potential? Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done? FirstOption Workforce Solutions is a place where a person’s talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.

EEO STATEMENT :

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.

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