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Juniper RE/ Network Technician
Juniper RE/ Network TechnicianShiftCode Analytics • Reston, VA, United States
Juniper RE / Network Technician

Juniper RE / Network Technician

ShiftCode Analytics • Reston, VA, United States
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Interview : Video

Visa : USC, GC, GC EAD, H4, L2

This is hybrid from day-1 ( Need local candidates )

Description :

Work Effort Overview :

Solutions Engineers will, at a minimum, perform the following activities related to Campus Switches :

  • Validate configurations for new installations, network changes, and software upgrades.
  • Support network health assessments of hardware and software during equipment installation.
  • Complete installation and validation tasks to ensure alignment with established guidelines and capabilities.
  • Assist in the creation of implementation, integration, and migration plans , and provide operational support during installations.
  • Troubleshoot network issues encountered during the installation process.
  • Provide ongoing, informal knowledge transfer related to Campus Switches.
  • Open OEM TAC cases on behalf of the VA for software / configuration issues or hardware failures.
  • Deliver ad-hoc written summary reports on equipment and network issues to the RE and VA Engineering staff.
  • Contribute technical input to major service outage root cause analyses and corrective action reports.
  • Follow installation procedures and test plans , and document results for sharing with VA Networking staff and the RE.
  • Serve as a configuration expert on the proposed campus equipment.
  • Interpret and create network diagrams as needed.
  • Adhere to established operations and support procedures.
  • Respond to and resolve technical issues via the VA MS Teams support channel during installations.
  • Provide input to and follow implementation plans for equipment migrations.
  • Execute scripted migration procedures during installations.
  • Act as a Subject Matter Expert (SME) in the configuration and implementation of Campus Switches integrations with related systems (e.g., IPAM, LiveAction, Client, Palo Alto, Server / Core Switches ).
  • Provide remote support when not on travel.

Resource Requirements

The Onsite Technician is expected to have at least a basic understanding of the following concepts :

  • Equipment and Connector Types
  • Familiarity with the various types of equipment and connectors needed to successfully install switches.
  • Fiber Optic Cabling
  • Understanding of different fiber optic cable types and connection methods used during installation.
  • Minimizing Service Interruptions
  • Knowledge of how to replace equipment with minimal impact to ongoing services or operations.
  • Power Requirements
  • Basic awareness of the power needs and configurations for the equipment being installed.
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    Network Technician • Reston, VA, United States

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