Night Auditor
The Night Auditor is responsible for balancing the daily financial transactions of the hotel, ensuring guest satisfaction, and maintaining a safe, quiet, and welcoming environment during overnight hours. This role combines accounting tasks with front desk duties to support the smooth operation of the property.
Responsibilities
- Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
- Verify and swipe credit cards for authorization using electronic acceptance methods
- Handle cash, make change and balance an assigned house bank
- Post charges to guest rooms and / or house accounts as needed
- Retrieve messages, mail and facsimiles for guests as requested
- Research and perform revenue audit function
- Upon completion of audit, input information into general ledger system
- File paid invoices in night audit packs
- Research and respond to charge inquiries on a timely basis
- Send copies of guest folios on a timely basis via fax or mail
- File registration cards in suite number order
- Notify guests of incoming faxes using the message function on the computer
Qualifications
High school graduateOne year Accounting experienceFluency in job related English, both verbal and non-verbalProvide legible communication and directionsCompute basic mathematical calculations (add, subtract, multiply and divide numbers)#Magnolia