MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RIWe’re making new and exciting things – and we could really do with your help. As our Head of Category Management, you’ll define and deliver the category strategy for MOO’s physical product portfolio. You’ll combine commercial insight, market intelligence, and customer focus to drive growth in both our core and emerging product categories. You’ll lead a team of Category Managers, work in close collaboration with Product Design, Marketing, Pricing, and Operations, and play a key role in shaping our roadmap, improving performance, and launching new, customer-loved products. This role is ideal for someone who loves rolling up their sleeves while also setting the direction for the long term.
- Please note that this is a hybrid role, with work locations available in either the UK or the US
In this role you will
Own the category strategies for MOO’s physical products, including Business Cards, Stationery, Promotional Print, Drinkware, and future categoriesLead and develop a team of Category Managers, ensuring clear goals, strong performance, and a collaborative, customer-first approachMaintain and evolve an 18–24 month product roadmap, working closely with Product Design, Marketing, and OperationsLead new product development (NPD) and introduction (NPI) efforts, from initial insight through to market launchMonitor product performance, identify growth opportunities, and recommend end-of-life plans for underperforming SKUsTrack market, customer, and competitor trends to inform roadmap and prioritizationIntroduce and leverage best-in-class tools and AI technologies to enhance forecasting, category planning, and decision makingPartner with cross-functional teams across MOO to ensure successful product launches and smooth handovers to Marketing, Operations, and PricingSupport revenue and margin forecasting, pricing strategies, and inventory planningWe’re looking for someone who :
Has deep experience in category management, product strategy, or merchandising, ideally with physical products or in a consumer goods environmentThinks commercially and strategically, with a strong understanding of how to drive product and portfolio growthHas led teams and enjoys coaching and developing othersIs data-driven and comfortable working with insights, forecasts, and performance metricsHas a strong track record of bringing new products to market, ideally in a structured NPD / NPI environmentCommunicates clearly, collaborates easily, and can align multiple stakeholdersThrives in a fast-paced, evolving environmentNice to have :
Experience with tools that support product planning, AI-assisted forecasting, or market analysisA global mindset with experience working across geographies or with international teamsWhat’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work / life balance.That’s why we offer 22 days’ PTO plus Federal holidays, a 401(k) match, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too.