Landscape Account Manager

We are seeking an experienced and highly motivated Landscaping Account Manager to join our dynamic team.

The ideal candidate will have a strong background in landscaping services, project management, and customer relations.

The Landscaping Account Manager will be responsible for managing client accounts, overseeing landscaping projects, snow removal process, ensuring high-quality service delivery, and fostering long-term relationships with clients.

Key Responsibilities :

• Serve as the primary point of contact for assigned client accounts.
• Responsible for any snow and / or maintenance renewals as well any budgets needed by customer.
• Build and maintain strong, long-term client relationships through regular communication and personalized service, ensuring continued client retention.
• Knowledge of landscape maintenance, enhancement / construction and snow removal operations is mandatory.
• Identify solutions to expand services and offer opportunities to landscape and snow removal clients.
• Address and resolve client concerns or issues in a timely and professional manner related to landscape and snow removal operations.   Coordinate and manage landscaping projects from initiation to completion, ensuring timelines, budgets, and client specifications are met.
• Work closely with assigned Production Manager and the operations team to schedule crews and allocate resources efficiently.
• Partner with Production, Enhancement, and Irrigation Manager to provide clear communication of operational planning and execution to Director of Operations.
• Conduct regular site visits to monitor the progress and quality of ongoing projects and weekly maintenance.
• Ensure adherence to safety standards and environmental regulations.
• Assist in identifying new business opportunities and contributing to sales growth by generating proposals and bids for enhancement projects.
• Prepare and present detailed enhancement proposals to prospective clients.
• Monitor project budgets and track expenses to ensure profitability.
• Work closely with Enhancement Manager and crews to ensure projects execution from commencement to completion.
• Clearly communicate to senior management on account status, project progress, and financial performance.
• Approve invoices and ensure timely billing for services rendered.
• Work closely with internal teams; maintenance crews, enhancement crews and irrigation department to ensure that client needs are met.
• Ensure all services related to landscape and snow removal, meet or exceed industry standards and client expectations.
• Conduct regular quality control checks and resolve any issues promptly.
• Adherence to current administrative policies and procedures.
• All other duties as assigned.

Qualifications :

Goal oriented, strong collaborative mindset Bilingual in Spanish a plus Physical Requirements :

What We Offer :