Student Loan Advocate

Position Title :   Student Loan Advocate (Inside Sales)

Type : Hourly, Non-Exempt, Full-Time, In-Office, Non-Remote

Hours : 8 hour shift, within the hours of 6am-6 pm (varies)

Pay : $60,000 - $150,000 per year. This position offers a base rate and UNCAPPED COMMISSION and 100% employer PAID medical benefits for employees AND whole family includes the Mayo Clinic!

About us :

Yrefy is a private student loan refinance company dedicated to assisting borrowers burdened with delinquent or defaulted private student loans. We originate loans and change borrower's bad debt to good! Yrefy is a dynamic lender that solves the student loan dilemma with unique financial products for borrowers and investors. We stand alone with our 7-year specialized refinance and investment products.  Our mission is to provide financial relief to borrowers while delivering consistent returns to our investors.

Job Description :

As a Student Loan Advocate (Inside Sales), you are the first point of contact for Borrowers and Co-Borrowers struggling with the burden of private student loans. As an Advocate, you will listen to uncover their motivations, and dig deeper to understand their " why ." Handling inbound leads and outbound follow-ups while moving Borrowers and Co-Borrowers through the application process by gathering documents for underwriting and ensuring that we are helping each unique situation.

We are looking for someone who has a history of earning 100k+ a year in inbound sales.

100% warm leads, NO cold calling.

Duties / Responsibilities :

• Communicate directly with potential borrowers and co-borrowers to understand customers' needs and options.
• Gather and verify validation documents.
• Manage queue of accounts and ensure work standards are met with customers and agencies.
• Help develop company reputation with agencies and solicit referrals.
• Support borrowers and co-borrowers from initial contact through underwriting.
• Responsible for meeting monthly minimum goals / results.
• Document all information accurately in the CRM.
• Attend mandatory weekly sales meetings.
• Performs other related duties as assigned.

Required Skills / Abilities :

Education and Experience :

Why Join

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