Office Assistant

Position Overview

Provides general facilities administration support which may include data entry, system updates. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments / routes. May assist with new hire paperwork, orientation, and training.

Responsibilities

Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, inputs sales leads into the computer, and updating accounts payable system with current invoices.

Creates and updates schedules with new customer information and provide team members with daily appointments / routes.

Schedules sales bids

Assists with new hire paperwork, orientation, and training.

Answers phones

Confirms customer appointments.

On rare occasion may function as a team member or cleaner as needed.

Education and Experience Requirements

High school diploma / general education degree (GED)

Knowledge, Skills and Abilities

Personal time management and organizational skills

Need to understand, speak and write in English and Spanish

Dependable and adaptable to operate within a fast-paced work environment

Ability to drive to customer homes as needed

Ability to differentiate between variously colored cleaning products by identifying the color or product name

Ability to define specific uses of cleaning products

Ability to read and understand cleaning instructions indicated on customized service reports

Microsoft Office applications. Ex : Word, Excel

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Disclaimer : As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort.

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