Data Entry Specialist

O’Brien Service Company is a trusted leader in heating and air conditioning services, committed to delivering top-notch customer service and efficient HVAC solutions. With decades of experience and a strong reputation for excellence, we are looking for a reliable and detail-oriented Data Entry Specialist to join our administrative team.

Position Summary

As a Data Entry Specialist at O’Brien Service Company, you will be responsible for accurately entering, updating, and maintaining data in various systems. Your role will support daily operations by ensuring information is current, correct, and accessible to internal teams, contributing to seamless service and operational efficiency.

Key Responsibilities

Enter customer information, service records, invoices, and other data into internal systems accurately and in a timely manner

Review data for errors, missing information, or inconsistencies and make corrections as needed

Maintain digital and physical filing systems to ensure data integrity and security

Collaborate with customer service, technicians, and office staff to ensure smooth data flow between departments

Generate routine reports and respond to data requests from management

Uphold confidentiality and data privacy policies

Perform other administrative tasks as assigned

Qualifications

High school diploma or equivalent required; associate degree preferred

Proven experience in data entry, administrative support, or a similar role

Strong attention to detail with a high level of accuracy

Excellent typing speed and proficiency with Microsoft Office Suite (especially Excel and Word)

Experience with CRM systems or service management software is a plus

Ability to manage time effectively and prioritize tasks in a fast-paced environment

Strong communication and interpersonal skills

Benefits

Competitive hourly wage / salary

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Supportive team environment and opportunities for growth