Talent.com
Retail Associate
Retail AssociateRoss Stores • Henderson, NV, US
Retail Associate

Retail Associate

Ross Stores • Henderson, NV, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Henderson, NV, US

    Job_description.internal_linking.related_jobs
    ACE Hardware Store Associate

    ACE Hardware Store Associate

    Ace Hardware • Henderson, NV, US
    serp_jobs.job_card.full_time
    ACE Hardware - Immediate Store Associate Needed.Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate - Part-time

    Retail Sales Associate - Part-time

    Big 5 Sporting Goods • Las Vegas, NV, US
    serp_jobs.job_card.part_time
    Retail Sales Associate - Part-time.Big 5 Sporting Goods is seeking an energetic, sports-minded individual to join our customer service team. Available openings are generally filled by enthusiastic, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Store Associate

    Retail Store Associate

    Las Vegas Staffing • Las Vegas, NV, US
    serp_jobs.job_card.full_time +1
    Job Title : Retail Store Associate.Who We Are : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and house...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Fashion Team Associate

    Fashion Team Associate

    Walmart • Las Vegas, NV, US
    serp_jobs.job_card.full_time +1
    WM Supercenter #4356 7200 Arroyo Crossing Pkwy Las Vegas, NV 89113-4058.Shift may start between 4 : 00am - 7 : 00am.Shift may start between 7 : 00am - 9 : 00am. Do you enjoy helping customers figure out and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Skechers • Las Vegas, NV, US
    serp_jobs.job_card.full_time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    P / T Retail Store Associate - Las Vegas Premium, 6157, Las Vegas, NV

    P / T Retail Store Associate - Las Vegas Premium, 6157, Las Vegas, NV

    Adidas • Las Vegas, NV, United States
    serp_jobs.job_card.part_time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Associate Manager

    Retail Associate Manager

    Savers / Value Village • Las Vegas, NV, US
    serp_jobs.job_card.full_time
    Job Title : Retail Associate Manager.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Associate

    Retail Associate

    Columbia Sportswear • Las Vegas, NV, United States
    serp_jobs.job_card.full_time
    Comprehensive Medical with FSA / HSA options, Dental, Vision, and well-being plans, 401(k) participation with company matching. Time Off, Wellness Time Off, Floating Holidays, Quarterly reimbursement ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Associate Manager

    Retail Associate Manager

    Savers Value Village • Las Vegas, NV, US
    serp_jobs.job_card.full_time
    Location : Las Vegas, NV, United States.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household go...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Francesca's • Henderson, NV, US
    serp_jobs.job_card.full_time
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Cox Enterprises • Las Vegas, NV, US
    serp_jobs.job_card.full_time
    Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored Brands • Las Vegas, NV, US
    serp_jobs.job_card.part_time
    serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Las Vegas, NV, US
    serp_jobs.job_card.full_time +1
    Verizon Retail Sales Associate.A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people liv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate - 2023

    Retail Sales Associate - 2023

    First Cash, Inc. • N Las Vegas, NV, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Associate

    Retail Associate

    Nevada Staffing • Las Vegas, NV, US
    serp_jobs.job_card.full_time
    Join Ross : Retail Associate Opportunity.Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Las Vegas, NV, US
    serp_jobs.job_card.full_time +1
    Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.Our Sales Associates c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate - 2010

    Retail Sales Associate - 2010

    First Cash, Inc. • Henderson, NV, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Fashion Team Associate

    Fashion Team Associate

    Sam's Club • Las Vegas, NV, US
    serp_jobs.job_card.full_time +1
    WM Supercenter #5070 5200 S Fort Apache Rd Las Vegas, NV 89148-1722.Shift may start between 4 : 00am - 7 : 00am.Shift may start between 7 : 00am - 9 : 00am. Do you enjoy helping customers figure out and fin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted