CONFERENCE COORDINATOR

Conference Coordinator

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.

Connections is the branded term for the Wells Fargo corporate conference centers within their large administrative buildings. The Connections team manages collaborative, meeting, and event space in 12 markets across the United States. Our customers are Wells Fargo Employees, contract staff, and nonprofit organizations.

Conference Coordinator Responsibilities

• Deliver a consistent, outstanding customer service experience
• Manage and book reservation requests; maintain room schedules through reservation system
• Serve as first point of contact for their specific location / site regarding Connections space - provide tours to clients as necessary
• Greet and provide directional assistance to all guest / facilitators as needed, be a welcoming first impression at Connections reception desk
• Manage and respond to all emails in the location-specific folders in shared Connections mailbox
• Respond in a timely manner when processing customer requests for reservations
• Provide consultative event coordinator services to customers, including catering, room set-ups, AV troubleshooting and general event logistics
• Perform set-up and clean-up for beverage service as needed
• Responsible for room setups; assuring room configurations are correct, ready 30 minutes prior to event start
• Knowledgeable in answering site specific questions regarding local amenities
• Responsible for maintaining Connections space, including submitting work orders as needed
• Perform additional duties as assigned by manager

Minimum Qualifications

Preferred Skills

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.