IT Senior Manager - API Office

IT Senior Manager

As an IT Senior Manager in the API Office, you will lead a team of solution architects and product managers that are responsible for the API Marketplace used by both internal and external consumers, setting organizational standards and providing API guidance to IT. The API Office is a consumer store front to IT, offering key API services such as governance, API strategy, standards, reporting, and API consumer tooling. You will collaborate with senior IT leaders and on IT projects that support and advance the way we do business. You will collaborate closely with both API providers and consumers, helping to promote an API First mindset across IT and supporting IT initiatives as it relates to our API Strategy. This is an excellent opportunity to utilize your strong leadership and communication skills.

The API Office, in collaboration with our platform partners, is preparing to implement an event driven architecture solution for Enterprise Mobility. The IT Senior Manager will serve a pivotal role on this initiative by leading the project team through delivery and addressing issues and risks as they are encountered. Engagement with application development and infrastructure technology teams will be critical to navigate the complexities of a new platform implementation and the development of key eventing solutions.

Beyond the API Office, the IT Senior Manager will have an opportunity to partner with senior leaders to provide strategic thought leadership and process implementation as we determine the organizational strategy of the new Developer Services department. Developer Services consists of both the API Office and Cloud Office and are in the early phases of a new and evolving department. This position is also responsible for people management activities including career planning / support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews.

This is your opportunity to play a pivotal role in implementing event-driven architecture and driving the strategic evolution of the Developer Services department. Leverage your existing expertise and leadership skills to make a lasting impact in a dynamic and innovative environment!

Required Skills and Abilities :

• Excellent relationship building skills
• Superb communication skills both written and verbal designed to engage an audience across a broad range of technical expertise and / or business acumen
• High degree of collaboration skills; works well with others as it relates to generating ideas
• Must be able to demonstrate people development experience at various levels that leads to successful career development and high performing teams
• Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across infrastructure and solution teams
• Self-starter, with proven success executing complex projects and programs that span multiple applications and areas
• Proven product mindset that focuses on customer value, prioritizing continuous evolution, data-driven decisions, and customer delight
• Experience with Agile development methodologies and tools, and practical experience implementing applications through the SDLC and release
• Proficient knowledge of project management concepts, from planning and inception, through implementation and support
• Must demonstrate success in tactical and strategic execution as well as escalation awareness
• Proven ability to identify, develop, communicate, and implement standards and procedures that support department objectives
• Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers

Equal Opportunity Employer / Disability / Veterans

Qualifications :