Sr Associate, Service Ops Support

Sr. Associate, Service Ops Support

The Seattle, Washington office of Otis Elevator Company is searching for a highly motivated Sr. Associate, Service Ops Support to ensure efficiency, cost containment and customer satisfaction in a very established market.

Job Responsibilities :

• Support service managers as needed
• Managing the scheduling of maintenance and contractual requirements
• Coordinating and follow up on state safety testing requirements
• Safety support (monthly minutes, accident filing)
• Managing Material and Labor cost to meet monthly targets including vacation tracking
• Track and report performance to estimate on elevator repairs
• Manage customer billing to including tracking sales / margin and assist in inventory review and clean / up
• Reporting (print and distribute as needed)
• Purchasing (enter / open PO's; error status and accrual clean up; resolve vendor issues)
• IPhone Application system data management
• Warehouse (organization, audits, inventory, shipping)

Education / Qualifications :

The salary range for this role is $70,000-$80,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.