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Senior Seamer Service Representative
Senior Seamer Service RepresentativeCrown Cork & Seal USA, Inc. • Memphis, TN, US
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Senior Seamer Service Representative

Senior Seamer Service Representative

Crown Cork & Seal USA, Inc. • Memphis, TN, US
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Job Description

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division.  This individual is a key member of the Technical Services Team who supports various customer-filling operations.   Position accountabilities include the following :

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  • Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.

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  • Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.

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  • Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.

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  • Provide double-seaming training for customers.

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    Requirements for this position would include the following :

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  • High school diploma or equivalent required.  Associate degrees or technical school certificate in a mechanical related discipline a plus

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  • Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)

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  • Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).

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  • Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.

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  • Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)

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  • Effective communication skills, both verbal and written as well as proven presentation skills.

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  • Ability to clearly and effectively interact with customers on a variety of levels.

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  • Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.

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  • Ability to work overtime during the week and week-ends based on customer needs.

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  • Ability to travel (car and / or plane) up to 70% of the time.   This will include some international travel to Canada

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