Health Plan Account Manager Sr - Remote

Health Plan Account Manager Sr - Remote

Our work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make. The Sr Health Plan Account Manager serves as a line of business specialist for their assigned account / s and provides information, analyses, and consulting to the assigned health plan and Prime client engagement leadership teams across all lines of business. This position interacts directly with Prime's clients, account leaders and internal partners to fulfill client commitments, lead client communications, coordinate product presentations and adoption, and champion cross-functional efforts necessary to retain existing clients and strengthen Prime's competitive position in the market.

Responsibilities :

• Serve as a line of business specialist responsible for managing client relationships within assigned health plan / s; effectively support contract renewal activities, retention, and the implementation of assigned client strategic plans.
• Identify, establish and maintain relationships with key partners in the client organization and strive to deliver a superior, retention focused customer experience.
• Identify, establish and maintain key internal relationships needed to increase business acumen and awareness, appropriately position Prime products, track and communicate the resolution of client issues.
• Lead client meetings with the ability to directly address and resolve client issues; coordinate and at times, facilitate client meeting activities.
• Partner with clients and internal teams to understand the purpose and intent of incoming requests and evaluate what relevant information exists.
• Ensure coordination with Account Management Office to build and socialize business cases for client initiatives.
• Collect details on client engagement interactions with assigned client / s and input into the Salesforce CRM tool.
• Participate in up-sell opportunities for new products and services, and provide feedback to product development and implementation teams.
• Provide support for any identified strategic group renewal and implementation, in partnership with Blue and Prime's employer markets sales and retention teams.

Minimum Qualifications :

Additional Qualifications :

Preferred Qualifications :

Minimum Physical Job Requirements :

Reporting Structure :

Reports to the Director within the Markets Team

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $81,000.00 - $138,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.