Branch Operations Manager
As the Branch Operations Manager, you'll be responsible for overseeing all field operations for installation projects, ensuring safety, quality, productivity, and profitability. This role involves direct leadership of field managers and crews, driving operational excellence, and implementing process improvements. The position is located at the branch location and requires regular site visits.
Key responsibilities include :
- Coordinating the scheduling of project starts, working closely with home builders to ensure each launch goes smoothly, including the start of new subdivisions.
- Assigning projects to field managers is a key part of your day, making sure each manager's workload and expertise align with project needs.
- Managing field logistics is essential, from allocating labor and materials to overseeing equipment and resolving any issues that arise on-site.
- You'll spend about 25-35% of your time out in the field, supporting teams, inspecting job sites, and building relationships with commercial developers and general contractors.
- 10-15% of your time is dedicated to addressing client needs and ensuring their satisfaction.
- Roughly half of your time will be spent at the branch location, where you'll oversee inventory controls, maintain the facility, and handle administrative responsibilities.
- You'll develop look-ahead schedules to anticipate project needs, prevent delays, and keep operations running efficiently.
Your daily work will involve using Sage, ERP systems, and Excel, and you'll need a solid understanding of prime contracts and subcontract change orders to manage projects effectively.
Skills and Requirements
High school diploma or equivalent required7-10 years of experience in construction in a trade environment (mechanical, electrical, plumbing, roofing, etc.)At least 3 years of experience managing teamsProficiency in reading blueprints, specifications, and installation diagramsProficiency in Google Suite and construction management softwareExperience with project scheduling and resource planning toolsStrong problem-solving, decision-making, organizational, and time management skillsAbility to manage multiple priorities in a fast-paced environment High-volume operations experienceExperience with Fire 360 or ServiceMasterBachelor's degree in construction management, business, or related field preferredOSHA 30-hour certificationComprehensive knowledge of exterior cladding systems and materials (vinyl, fiber, cement, etc.), installation methods, and building codesBilingual (English / Spanish) communication skillsBackground as a Senior Project Manager or Branch Manager