Senior Sales Engineer (Gong Engage)

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Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.

Location : This position is a hybrid-based role (office and remote).

The mission of our Sales Engineers at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.

As one of the founding Sales Engineers on our Engage Specialist SE team, you will be instrumental in creating raving fans of our Gong Engage product suite among our most strategic prospects and customers.

Responsibilities

• Work alongside Sales and Customer Success as the ultimate Gong Engage product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong Engage product in order to explain and demo the technology to all types of users.
• Understand the entire Gong Revenue AI platform to be able to position how Gong Engage and other parts of the platform can help customers achieve their revenue outcomes.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Conduct detailed use case discovery sessions on prospects’ customer engagement workflows.
• Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.
• Assist prospects and customers with trials (POCs, Pilots), when appropriate.
• Craft content to show customers how to leverage Gong Engage for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Services, Product Management, Engineering) in order to get deals across the line.
• Partner with and support Marketing on demand gen activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

Qualifications

Perks & Benefits

The annual OTE for this position is $160,000-180,000 USD.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

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