Datacenter Technician

We are seeking a skilled Telecommunications Technician to join a leading provider of advanced network solutions. This role focuses on the installation, configuration, troubleshooting, and maintenance of optical transport and DWDM networks across customer premises, COLO, and data center locations. The ideal candidate will have hands-on experience with Cisco MPLS, Ciena 6500 optical systems, ROADM, SONET networks, and dark fiber OTDR testing.

Minimum Qualifications :

• 5+ years of experience in installation, provisioning, and repair of telecom equipment.
• Strong understanding of Ethernet, DWDM, CWDM, WAN / LAN, and TCP / IP applications.
• Hands-on experience with Ciena 6500 series (provisioning, alarms, optical power management).
• Proficient with OTDRs (EXFO, JDSU, VeEx) and associated testing / reporting tools.
• Knowledge of DWDM systems, optical theory, and fiber characterization.
• Familiarity with Netcracker a plus.
• Proficient in Microsoft Office Suite.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities :

• Install, configure, and maintain Ethernet, DWDM, CWDM, and ROADM technologies using Netcracker designs and provided M&Ps.
• Travel to remote sites and data centers for equipment installation and maintenance.
• Perform OTDR, power meter / light source, and insertion loss tests on dark fiber networks; analyze OTDR traces to identify faults and anomalies.
• Execute cabling labeling, patching, and cross-connects in telecom rooms and data centers.
• Coordinate with Engineering & Activation teams for circuit turn-ups, migrations, and troubleshooting.
• Document test results, fiber layouts, equipment configurations, and work orders.
• Provision, test, and turn up network facility circuits in Data Center and COLO locations.
• Ensure compliance with safety standards, regulations, and company policies.
• Connect AC / DC power to telecom equipment and verify backup battery functionality.
• Participate in on-call rotation and work flexible hours as needed.