Research Operations Coordinator

Company Description

Job Description

At Abercrombie & Fitch, the Research Operations Coordinator plays a critical role in supporting the Customer Research team across the full research lifecycle. This remote or Columbus, OH Home Office-based role is responsible for streamlining operations, managing logistics, and ensuring smooth execution of research initiatives. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment and is passionate about enabling impactful customer insights through operational excellence.

What Will You Be Doing?

• Research Community Management

Address member support messages, identifying opportunities for systemic improvements

Manage recruitment for digital and in-person research such as in-depth interviews, focus groups, and customer immersion shop-alongs across cities, including vetting, scheduling and confirming participants

What Do You Need To Bring?

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

Job Description

Qualifications

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $20 / hr - $22 / hr. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

Videos To Watch

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