Medical Front Desk Receptionist

About Us : New Hope Behavioral Health, LLC provides fully integrative behavioral health services. Our multi-disciplinary team realizes that this population has special physical, emotional, and social needs. The psychiatric team is board-certified psychiatrists who collaborate with the psychiatric nurse practitioners and physician assistants.

Job Summary

We are seeking a Front Desk Receptionist to join our team! As a Front Desk Receptionist, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience.

Responsibilities

• Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
• Answer phones and field questions about medical issues, identifying visit needs
• Assist nurses and doctors with basic medical care and procedures
• Track lab results, call in prescriptions, and handle basic medical office duties

Qualifications

Benefits / Perks