Applications Specialist

Job Description

About the Client :

Metric is partnered with a global leader in automated processing and packaging solutions for the food industry. Their equipment portfolio supports a range of applications including mixing, slicing, grinding, vacuum filling, forming, and hygienic conveying. These systems are designed to optimize productivity, food safety, and consistency across meat, poultry, seafood, and plant-based operations.

About the Role :

The Application Specialist role is ideal for mechanically inclined candidates with experience supporting complex processing systems in food manufacturing environments. This position centers on technical field support while conducting equipment installations, live product testing, and operator training. Travel is expected across North America, with regular on-site presence at leading processing facilities.

Key Responsibilities :

• Support pre-sales scoping efforts by advising on optimal machinery configurations for customer applications.
• Lead on-site installations and ensure successful equipment setup and operator handoff.
• Conduct live demos and product testing to validate machinery performance in plant environments.
• Deliver hands-on operator and maintenance training post-installation.
• Provide technical troubleshooting and after-sales support to maintain long-term customer satisfaction.
• Collaborate with product, engineering, and sales teams to align field feedback with continuous improvement initiatives.

Qualifications :