About the Position :
The Sales Coordinator role at N C Power Systems in Anchorage is foundational to the success of the Sales Team.
- The sales coordinator is responsible for processing equipment / attachment orders and assisting customers with their parts, service, equipment rental, and training needs.
- Follow up phone calls are made to customers for questions, concerns and to ensure their equipment needs are met.
- This position is responsible for scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment.
- Appropriate paperwork is expected to be completed timely, logging and inputting data and reconciling inventory assets on a regular basis is critical in this role.
- Crisp communication skills are essential to interact effectively between N C Sales, Service, Parts, and credit departments.
- The position processes post sale claims to Caterpillar related equipment transactions and updates our database records to ensure inventory integrity.
- Assisting with our attachment ordering and inventory control are other essential requirements in this role.
- Our customers are VIP's and the Sales Coordinator must strive for a high level of customer satisfaction in all transactions both internal and external.
Qualifications & Experience Needed :
Proficiency in Microsoft Office products is necessary which includes Outlook, Excel and Power Point.2 or more year's related experience in a sales organization is preferred.Employee Benefits :
We offer a competitive benefits package that includes salary starting at $29.25 per hour.
Retirement : 401k w / Company Match and Profit SharingPaid Time Off : Paid Vacation, Holiday & Sick LeaveHealth Insurance : Premera Blue Cross Medical w / Telehealth & DentalVision Insurance : VSP Vision InsuranceInsurance : Company Paid Life, AD&D & Disability InsuranceGuidance Resources : Employee Assistance ProgramRewards : Quarterly Employee Recognition Cash ProgramDiscounts : CAT Products, Rental / Sales DiscountsFinancial Access : Credit Union Membership is availableGrowth / Stability : Career Growth Opportunities within a 4th Generation Family owned Company for over 96 yearsTenure : Seniority Bonus, starting at 5+ yearsTalent Referral Program : Employee Referral BonusN C The CAT Rental Store is one of several Member Companies under Harnish Group Inc. which includes N C Machinery, N C The Cat Rental Store, Tractor & Equipment Co., T & E The Cat Rental Store, representing Caterpillar and other manufacturers. We are a family owned and managed company since 1929 with 1,200 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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