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Critical Operations Technician

Critical Operations Technician

EclaroCedar Rapids, IA, US
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Position Overview :

  • Dynamic and growing Facilities Operations team as a Critical Operations Technician focusing on maintaining mechanical, electrical, HVAC, and IT equipment within our Data Centers.
  • Skilled trades professionals with the ability to apply learning, knowledge, skills, and company policies to a wide range of tasks pertaining to electrical and mechanical equipment, preventative maintenance, controls, operating systems, and IT.
  • The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing / piping equipment, machinery controls, and IT hardware located in the interior and exterior of building.
  • This role monitors facility operations and conducts a routine and ongoing assessment of the building systems, operations, and performance.
  • The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone.

Salary : $85,.00-$,.00 / Year.

Responsibilities :

  • Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
  • Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
  • Provide high level computer hardware and software configuration support.
  • Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
  • Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure.
  • Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
  • Create and / or update tickets within the established ticketing system to address customer calls, data center facility, network and / or system related alerts.
  • Responds as required to building emergencies and customer requests.
  • Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
  • Uses the Change Management Process to get approval for preventative and corrective maintenance.
  • Commences & completes the maintenance along with the necessary documentation using the Client process and software.

    • Required Qualifications :

  • Two or more years of technical or trade training, military training, or workplace equivalency.
  • Background in areas of facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling.
  • Proficiency with Microsoft Office Suite.

    • Preferred Qualifications :

  • One or more years of work experience in data center, commercial, or industrial environment, or equivalent.

    • Apply Now

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    Operation Technician • Cedar Rapids, IA, US