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CNC Robot Operator

CNC Robot Operator

SYNERGY PROTOTYPE STAMPING LLCGrand Rapids, MI, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

Position Title : CNC / Robot Operator (Dual Role : Sales Support)

Company : Synergy Additive Manufacturing, LLC (SAM)

Location : Grand Rapids, MI

Job Type : Full-Time

About Us :

At Synergy Additive Manufacturing (SAM) , were redefining whats possible in laser technology. As an innovative and fast-growing startup, we provide cutting-edge laser-based services including laser cladding and laser heat treating helping our customers solve problems traditional manufacturing cant. Our team thrives on creativity, precision, and pushing boundaries in metal manufacturing.

Position Overview :

Were looking for a hands-on, driven CNC / Robot Operator whos ready to grow with us. In this hybrid role, youll operate advanced robotic equipment for laser-based processesand when production slows down, youll pivot to support the sales team with quoting, customer communication, and project tracking.

If youre mechanically inclined, eager to learn, and excited about working at the intersection of technology and customer engagement , this is the role for you.

What Youll Do :

Production Responsibilities :

  • Operate CNC machinery and robotic systems for laser cladding and heat treating.
  • Set up parts, run dry cycles, and carry out laser processing with precision.
  • Prepare, inspect, and package components before and after processing.
  • Troubleshoot basic machine and equipment issues.
  • Perform routine maintenance and keep workspaces clean and organized.
  • Complete required documentation and job tracking forms accurately.

    • Sales Support Responsibilities (When Production Is Slow) :

  • Assist with creating accurate quotes and job estimates.
  • Communicate directly with customers regarding job specs, timelines, and updates.
  • Maintain CRM or job tracking systems with updated project data.
  • Work alongside engineering and operations to ensure accurate quoting and job feasibility.
  • Help with outreach efforts, follow-ups, and coordination of sample shipments.

    • What Were Looking For :

  • High school diploma or equivalent (required).
  • Experience in a manufacturing or shop environment.
  • Mechanical aptitude with a passion for hands-on problem solving.
  • Comfortable with basic hand tools and shop equipment.
  • CNC operation experience preferred.
  • Strong computer skills (Microsoft Excel, Word, Email, etc.).
  • Excellent communication skillsboth written and verbal.
  • Self-starter with the ability to work independently and as part of a team.
  • CAD knowledge is a plus but not required.

    • Why Work at SAM?

    Cutting-Edge Technology Work with advanced laser and robotic systems.

    Growth Opportunity Build skills in both technical operations and customer-facing roles.

    Collaborative Environment Join a tight-knit, supportive team where your ideas matter.

    Career Development Gain experience in sales, quoting, and laser applications all in one role.

    Dynamic Workplace No two days are the same; shift between shop floor and customer engagement.

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    Cnc Operator • Grand Rapids, MI, US