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Ops Professional/ Senior Billing Specialist
Ops Professional/ Senior Billing SpecialistMphasis • New York, NY, United States
Ops Professional / Senior Billing Specialist

Ops Professional / Senior Billing Specialist

Mphasis • New York, NY, United States
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Title : Ops Professional (for Billing Function)

Location : New York, NY (4 Days Onsite)

Job Description :

We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry . The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels . The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.

This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.

End-to-End Billing Management

  • Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.
  • Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.
  • Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.

Data Management & Reconciliation

  • Aggregate AUM / holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.
  • Perform in-depth reconciliations between :
  • Custodian feeds
  • Internal books & records
  • Pricing & NAV systems
  • CRM / contract repositories
  • Identify and resolve discrepancies proactively to ensure accurate billing outputs.

    • Billing System Operations

  • Operate and enhance workflows in billing engines such as :
  • Revport
  • Eagle / Advent APX Billing
  • Salesforce (contract modules)
  • Workday Financials or Oracle / NetSuite billing modules
  • Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.
  • Partner with technology teams to drive automation and reduce manual touchpoints.

    • Invoice & Reporting

  • Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.
  • Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.
  • Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.
  • Process Governance & Client Interaction
  • Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.
  • Enhance billing policies, documentation, SOPs, checklists, and control frameworks.
  • Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.

    • Qualifications & Skills

    Mandatory Experience

  • 8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.
  • Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.
  • Technical & Tool Proficiency
  • Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).
  • Familiarity with data extract and reconciliation tools :
  • Alteryx
  • Power BI / Tableau
  • Excel (advanced — macros, pivoting, lookups, modeling)
  • Experience with document management or contract systems (e.g., Salesforce, SharePoint).
  • Functional Expertise
  • In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)
  • Strong command of fee structures : standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.
  • Knowledge of billing-related controls, audit trails, and compliance requirements.

    • Soft Skills

  • Exceptional attention to detail and accuracy in a high-stakes financial environment.
  • Strong analytical and problem-solving mindset.
  • Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.
  • Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.

    • Preferred Experience (Nice to Have)

  • Background in hedge fund or private equity fee calculations.
  • Exposure to custodial billing for platforms.
  • Experience in revenue assurance or fee leakage analysis.
  • Prior involvement in migration or system-implementation projects for billing engines.
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