Overview
The Product Owner (PO) is responsible for supporting the product roadmap and vision, and collaborates with the IT team on the daily management of systems and applications used to support the business in the supply chain management function. The PO must have a detailed understanding of the personas, customer journeys, and business processes, and will collaborate to ensure proper execution of system implementations to support the business needs. Product enhancements are undertaken to design and implement cutting-edge supply chain and operational processes that drive business execution efficiencies. This role enables supply chain strategy through execution initiatives and serves as the liaison between multiple cross-functional team members during integration activities. The ideal candidate has a strong and well-rounded supply chain foundation and a technical background, and will be successful utilizing strong organizational, communication, prioritization, collaboration, problem-solving, analytical, presentation, and follow-up skills.
Primary Responsibilities
- Adheres to the product vision and road map that aligns with the business strategy
- Acts as the “Voice of the Customer”, translating customer journey into work that can be consumed by the technical team
- Assists in the coordination of feedback sessions with various stakeholders to help develop the product road map and identify relevant business value
- Prioritizes team backlog with manager using economic prioritization
- Refines and maintains the backlog including description, benefit hypothesis, business context, objectives, key results, and acceptance criteria
- Approves the work is ready for user acceptance testing and / or production, meeting the “Definition of Done” as outlined by acceptance criteria
- Supports the team by answering questions on business context and acceptance criteria
- Supports QA activities, including functional unit testing and user acceptance testing
- Works with cross-functional business, technology, and experience design teams to ensure acceptance criteria are clearly defined.
- Contribute to key requirements, design, and review sessions where aspects of the solution being considered address key elements of the business vision
- Facilitate projects and relationships with technical teams to drive initiatives and meet deadlines while acting as a subject matter expert
- Partner with functional managers in Supply Chain Management to understand the current and future business requirements; identify and implement process and organizational improvements
- Perform other related duties as assigned
Additional Primary Responsibilities
Minimum Qualifications
Bachelor’s Degree and three years of experience or equivalent education and related experienceWorking experience in Supply Chain Management is preferredWorking experience utilizing agile methodologies is preferredBackground in supply chain, replenishment, or logisticsAbility to manage multiple tasks in a fast-paced environmentStrong organization, multi-tasking, and time management skillsThorough problem-solving and investigative skillsProven experience of working with remote teamsExperience with project management best practicesExperience developing and improving processesExcellent verbal / written communication skillsProficient in Microsoft Office SuiteTimeliness and professionalismThe ideal candidate must be flexible to travel as needed (5%)Physical Demands
Physical demands with activity or condition for a considerable amount of time include sitting and typing / keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machinePhysical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stoopingMay require occasional lifting / lowering, pushing, carrying, or pulling up to 15lbs