Employee Relations Manager

Description

Position at ACCESS Specialty Animal Hospital - Los Angeles

Employee Relations Manager ACCESS Specialty Animal Hospital Los Angeles

Onsite at ACCESS Los Angeles Some weekend hours required

Compensation range $90000-$100000- based on experience

At ACCESS Specialty Animal Hospital Los Angeles part of the Thrive Pet Healthcare network we take pride in being a trusted leader in specialty and emergency veterinary medicine across Southern California. While were backed by the strength and resources of Thrives nationwide community ACCESS LA remains rooted in our local identity delivering advanced compassionate care through teamwork integrity and innovation.

Were looking for an Employee Relations Manager to join our team and support the people who make ACCESS exceptional. This position plays a vital role in fostering a positive inclusive and compliant workplace ensuring our teams can focus on what they do best : caring for pets and the people who love them.

About the Role :

As the Employee Relations Manager youll partner directly with hospital leadership and People Operations partners to provide guidance on performance management investigations and workplace conflict resolution. Youll balance proactive and reactive efforts helping prevent issues before they escalate and responding thoughtfully when they do.

This is a hands-on onsite role embedded within our hospital environment. Youll be a visible trusted presence who helps cultivate a culture of trust accountability and collaboration aligned with both ACCESS values and Thrives mission to nurture the wellbeing of every veterinary professional.

Key Responsibilities :

Serve as a trusted advisor to hospital leaders on all aspects of employee relations including performance management investigations and policy interpretation.

Conduct fair timely and confidential workplace investigations related to conduct policy violations or interpersonal conflict.

Coach managers through challenging team member situations with empathy and an eye toward solutions.

Identify and resolve employee concerns proactively escalating complex issues when needed to Thrives Centers of Excellence (COE).

Support compliance with federal state and local employment laws while ensuring consistent application of Thrive and ACCESS policies.

Partner with hospital leadership to foster engagement accountability and alignment with our core values.

Collaborate with Thrives broader People Operations teams to share insights and drive continuous improvement in our employee experience.

Maintain detailed records and documentation related to investigations and employee relations actions.

Qualifications :

35 years of experience in employee relations HR business partnership or a similar role supporting a dynamic multi-location organization.

Experience in healthcare or veterinary medicine preferred.

Strong understanding of California employment law and compliance practices.

Proven ability to conduct investigations and manage confidential information with discretion.

Excellent communication facilitation and coaching skills across all leadership levels.

Ability to balance multiple priorities in a fast-paced people-centered environment.

Naturally empathetic with a pragmatic approach to problem-solving.

Skilled at building trust and credibility through consistency transparency and professionalism.

Why ACCESS

At ACCESS youll be part of a hospital thats both locally renowned and nationally connected. Were proud of our legacy of excellence our collaborative environment and our commitment to advancing veterinary medicine. As part of Thrive Pet Healthcare youll also have access to industry-leading benefits designed to support your financial physical and emotional wellbeing because caring for others starts with caring for yourself.

Required Experience :

Manager

Key Skills

Employee Relations,Fmla,Human Resources Management,Mediation Experience,Conflict Management,HRIS,Performance Management,Employment & Labor Law,Qualitative Analysis,Alternative dispute resolution,Human Resources,Mentoring

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 90000 - 100000